Fortinet FortiSwitchRugged 424F-POE 4-Hour Hardware Priority RMA, 5-Year (FC-10-R24FP-211-02-60)

SKU: FC-10-R24FP-211-02-60

Original price was: CAD$9,084.50.Current price is: CAD$7,171.97.

Save:21%You save CAD$1338.95
FC-10-R24FP-211-02-60 provides 5-Year of 4-Hour Hardware Delivery Priority RMA for the FortiSwitchRugged 424F-POE — replacement hardware dispatched within four hours of case approval. Requires FortiCare Premium or Elite.
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Product description

Five years of rugged, industrial networking means the FortiSwitchRugged 424F-POE is doing sustained work in environments where hardware failure carries real consequences. FC-10-R24FP-211-02-60 locks in 5-Year of 4-Hour Hardware Delivery Priority RMA for the full contract period, keeping the fastest available hardware dispatch tier active from day one through the final year.

What This Service Covers

FC-10-R24FP-211-02-60 activates the 4-Hour Hardware Delivery Priority RMA add-on on the FortiSwitchRugged 424F-POE for five years. When a Fortinet support case is approved, replacement hardware ships within four hours. That window is the defining feature of this tier: in OT environments where switching downtime affects production or safety systems, four-hour dispatch is meaningfully different from next-business-day.

  • Replacement hardware dispatched within 4 hours of case approval
  • Advanced replacement — hardware ships before the defective unit is returned
  • Requires active FortiCare Premium or Elite on the same device serial
  • Activated in the Fortinet support portal against the FortiSwitchRugged 424F-POE serial number

Who Uses 5-Year Priority RMA

Long-duration RMA coverage makes most sense for organizations committing the FortiSwitchRugged 424F-POE to a fixed-term infrastructure program: utility substations, industrial automation plants, or transportation OT networks running on multi-year procurement cycles. A 5-year contract aligns RMA coverage with the deployment lifespan, avoids mid-deployment renewal gaps, and often provides a better cost-per-year than stacking shorter terms.

Activation and Delivery

FC-10-R24FP-211-02-60 is an electronic service subscription. DataCenter360.ca delivers the activation key by email within one business day of purchase confirmation. Apply the key in the Fortinet support portal against your FortiSwitchRugged 424F-POE serial. An active FortiCare Premium or Elite subscription on the same device is required before this add-on can be activated.

FortiCare RMA Tier Comparison

4-Hour Hardware Delivery Priority RMA (211) is available at the Premium and Elite support tiers. The table below shows how RMA and response capabilities differ across the three FortiCare levels.

Support Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

4-Hour Delivery vs Next Calendar Day

For deployments where a business-day delivery window is acceptable, the Next Calendar Day Priority RMA (FC-10-R24FP-210) provides next-day hardware shipment at a lower service cost. FC-10-R24FP-211-02-60 is the option when the additional hours genuinely matter — environments with tight internal SLAs, limited redundancy, or where switch failure would halt a process or safety system.

Buying from DataCenter360.ca

DataCenter360.ca ships authorized Fortinet service contracts worldwide with electronic delivery. Your FC-10-R24FP-211-02-60 activation key arrives within one business day. If you are managing RMA coverage across multiple FortiSwitchRugged units or aligning contract terms with other Fortinet services on the same devices, reach out before checkout and we will confirm the right configuration.

Is FC-10-R24FP-211-02-60 available to organizations outside Canada?

Yes. This is an electronic service subscription available worldwide. DataCenter360.ca delivers activation keys by email within one business day — no physical hardware ships with this purchase. Organizations in any country can order.

What does “4-hour hardware delivery” mean operationally?

After Fortinet TAC approves the replacement, hardware ships within four hours. Actual delivery to your site depends on local courier coverage — the four-hour window covers dispatch, not door-to-door delivery. For remote industrial sites, confirm regional logistics coverage with Fortinet support.

Is FortiCare Premium or Elite required to activate this add-on?

Yes. FC-10-R24FP-211 is a Priority RMA add-on that requires an active FortiCare Premium or Elite subscription on the same FortiSwitchRugged 424F-POE serial. FortiCare Essential covers standard Return-and-Replace RMA only. Confirm your base coverage tier before purchasing this add-on.

Why choose a 5-year contract instead of multiple 1-year terms?

A 5-year contract eliminates the risk of coverage gaps at annual renewal — particularly relevant for industrial deployments where maintenance windows and procurement cycles don’t align neatly with calendar-year renewals. It also typically offers a better effective cost per year than three separate 1-year terms stacked together.

Can this service be transferred if the FortiSwitchRugged 424F-POE is replaced?

Fortinet service contracts are tied to a device serial number. If the unit is replaced under a different warranty or contract, a new FC-10-R24FP-211 would be needed for the replacement serial. Contact DataCenter360.ca or Fortinet support for guidance on mid-contract hardware changes.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitchRugged-424F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-R24FP-211-02-60

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