Fortinet FortiSwitchRugged 424F-POE Secure RMA Service, 5-Year (FC-10-R24FP-301-02-60)

SKU: FC-10-R24FP-301-02-60

Original price was: CAD$5,677.81.Current price is: CAD$4,530.16.

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FC-10-R24FP-301-02-60 provides 5-Year of Secure RMA service for the FortiSwitchRugged 424F-POE — designed for classified or security-sensitive deployments requiring secure hardware handling and chain-of-custody disposal. Requires FortiCare Premium or Elite.
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Product description

For five-year deployments in environments with strict hardware disposition requirements, FC-10-R24FP-301-02-60 provides continuous Secure RMA coverage for the FortiSwitchRugged 424F-POE through the full contract term. Replacement and disposal follow secure chain-of-custody procedures for the entire deployment lifecycle.

What Secure RMA Covers

FC-10-R24FP-301-02-60 activates the Secure RMA add-on on the FortiSwitchRugged 424F-POE for 5-Year. Unlike standard Priority RMA, Secure RMA is designed for environments where failed hardware contains sensitive data, operates under government or defense security requirements, or cannot leave the site through normal commercial courier channels. The service provides a controlled replacement and secure disposal process coordinated through Fortinet’s secure logistics program.

  • Secure chain-of-custody hardware replacement process
  • Designed for classified, government, defense, or high-security environments
  • Controlled disposal of failed hardware following secure handling procedures
  • Requires active FortiCare Premium or Elite on the same device serial
  • Activated in the Fortinet support portal against the FortiSwitchRugged 424F-POE serial number

Who Needs Secure RMA

Secure RMA is used by government agencies, defense contractors, utilities operating under regulatory data handling requirements, and organizations where failed networking hardware cannot be returned through standard commercial channels. The FortiSwitchRugged 424F-POE is deployed in exactly these kinds of environments — industrial control networks, substations, and military communications infrastructure — where chain-of-custody requirements apply to the switching hardware itself.

Activation and Delivery

FC-10-R24FP-301-02-60 is an electronic service subscription. DataCenter360.ca delivers the activation key by email within one business day of purchase confirmation. Apply the key in the Fortinet support portal against the FortiSwitchRugged 424F-POE serial. An active FortiCare Premium or Elite subscription on the same device serial is required before Secure RMA can be activated.

FortiCare RMA Tier Comparison

Secure RMA (301) is available at the Premium and Elite support tiers. The table below summarizes how the three FortiCare levels differ for RMA and response.

Support Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Secure RMA vs Standard Priority RMA

The standard 4-Hour Priority RMA options (211, 212) prioritize speed of hardware dispatch through commercial logistics. Secure RMA (301) prioritizes the security handling process — the replacement timeline is secondary to ensuring the failed unit is handled and disposed of according to the security requirements of the environment. For most industrial deployments, 211 or 212 is appropriate. Secure RMA is specifically for environments where standard commercial logistics create a compliance or classification issue.

Buying from DataCenter360.ca

DataCenter360.ca ships authorized Fortinet service contracts worldwide, delivered electronically within one business day. For 5-year Secure RMA covering multiple FortiSwitchRugged devices in a classified environment, contact our pre-sales team to confirm term alignment before placing the order.

Is FC-10-R24FP-301-02-60 available to organizations outside Canada?

Yes. This electronic service subscription is available worldwide. DataCenter360.ca delivers activation keys by email within one business day. The Secure RMA logistics are coordinated by Fortinet’s secure services program — availability and specific procedures may vary by region and site classification.

What distinguishes Secure RMA from standard Priority RMA?

Standard Priority RMA (210, 211, 212) covers speed of hardware replacement through commercial logistics. Secure RMA (301) covers the security of the hardware handling process — chain-of-custody replacement and controlled disposal. For environments where the failed hardware itself is a security concern, 301 is the correct tier.

Is FortiCare Premium or Elite required to activate Secure RMA?

Yes. FC-10-R24FP-301 is a Priority RMA add-on requiring an active FortiCare Premium or Elite subscription on the same FortiSwitchRugged 424F-POE serial. FortiCare Essential does not include Priority RMA eligibility. Confirm your base coverage tier before purchasing.

What environments commonly use Secure RMA for the FortiSwitchRugged 424F-POE?

Government agencies, defense contractors, critical infrastructure operators, and organizations with data classification requirements for networking hardware. The FortiSwitchRugged platform is commonly deployed in these environments precisely because it meets rugged and security standards.

Can Secure RMA be combined with other FortiCare add-ons on the same device?

Secure RMA (301) is a standalone Priority RMA add-on. Combining multiple Priority RMA tiers on the same serial is not standard practice. Consult with DataCenter360.ca or Fortinet support to confirm which add-on best matches your environment’s requirements and compliance obligations.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitchRugged-424F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-R24FP-301-02-60

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