Fortinet FortiSwitch 124F FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-S124N-314-02-12)

SKU: FC-10-S124N-314-02-12

Original price was: CAD$55.42.Current price is: CAD$51.95.

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FC-10-S124N-314-02-12 is a 1-year FortiCare Essential Support renewal for the FortiSwitch 124F (FS-124F), covering next-business-day critical response, return-and-replace RMA, firmware updates, and Fortinet Support Portal access; available worldwide by electronic delivery as a renewal-only contract.
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Product description

When your FortiSwitch 124F is already handling access-layer switching with 24 GE RJ45 ports and 4 SFP uplinks inside a FortiLink-managed Security Fabric, renewing support each year is a routine decision. FC-10-S124N-314-02-12 covers one year of FortiCare Essential, and the annual cadence works well for teams that review infrastructure commitments every budget cycle, run the FS-124F on project timelines shorter than three years, or want to keep their options open before deciding on a longer renewal term.

What it covers

FortiCare Essential for the FS-124F includes four entitlements under this contract. Critical issues receive a next-business-day response through Fortinet’s online support system. If the hardware develops a confirmed fault, the return-and-replace RMA process covers the unit. Firmware and security updates remain available for the life of the contract, and Fortinet’s asset management portal and online support tools are also included. Telephone support is not part of this tier; that requires upgrading to Premium or Elite.

Who needs it

This 1-year contract is a practical fit for branch offices and small offices running the FS-124F as part of a Fortinet stack, where IT teams handle renewals on an annual purchase order cycle. It is also the right choice when a hardware refresh or tier upgrade is being evaluated for the near term, and committing to a multi-year contract would conflict with those plans. Organizations renewing Essential support for the first time will often start here to validate the tier before locking in a longer window.

Activation & delivery

FC-10-S124N-314-02-12 is delivered electronically and is available worldwide. After purchase, Fortinet sends a registration link to the email address on the order. Log into the Fortinet Support Portal, apply the contract to the FS-124F serial number, and coverage activates immediately. No physical shipment is involved, and there is no installation required on the switch itself.

One service vs the bundle

Essential handles the day-to-day baseline for the FS-124F. The comparison below shows where it sits against Premium and Elite for teams weighing whether faster response times or telephone access are worth the additional cost over the same 12-month period.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. This 1-year FortiCare Essential renewal is priced at $37.64 and ships worldwide by e-delivery, typically on the same business day as purchase. The 1-year term is the lowest-commitment option in the Essential family for the FS-124F, making it the right starting point for organizations renewing for the first time or testing the service tier before choosing a longer window. Contact us for multi-unit renewal pricing if you are renewing Essential support across several switches at once.

Frequently asked questions

Can I buy FC-10-S124N-314-02-12 when I purchase the FS-124F hardware?
No. The -314- service code designates a renewal-only contract. It cannot accompany an initial hardware order. The FS-124F must already be registered in the Fortinet Support Portal before this SKU can be applied to it.
Does FortiCare Essential include telephone access to Fortinet support engineers?
No. Telephone support is included at the Premium and Elite tiers only. Essential uses Fortinet’s online ticketing system with a next-business-day response commitment for critical issues.
What happens if support lapses before I renew?
The FS-124F continues to forward traffic, but firmware updates stop, RMA coverage ends, and portal access is lost. Fortinet may require a lapse reinstatement fee if the gap between expiry and renewal is significant.
Is this contract available outside Canada?
Yes. FortiCare Essential support contracts are electronic licenses with no geographic restrictions. FC-10-S124N-314-02-12 can be purchased and registered from anywhere worldwide.
Can I upgrade to Premium mid-term if my support needs change during the year?
Yes. Fortinet’s co-term upgrade process lets you move from Essential to a higher tier before the current contract expires. DataCenter360.ca can provide a co-term quote covering the remaining months of your 1-year contract.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124N-314-02-12

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