Fortinet FortiSwitch 124F POE FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-S124P-314-02-36)

SKU: FC-10-S124P-314-02-36

Original price was: CAD$287.36.Current price is: CAD$239.47.

Save:17%You save CAD$34.70
FC-10-S124P-314-02-36 is a 3-year FortiCare Essential renewal for the FortiSwitch 124F POE, providing next-business-day critical response, return-and-replace RMA, firmware updates, and online portal access, delivered electronically worldwide.
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Product description

A single 3-year renewal covers the FortiSwitch 124F POE through a full hardware lifecycle without requiring annual reprocurement. FC-10-S124P-314-02-36 is priced at $173.50 for the full three years, which works out to less per year than three consecutive 1-year renewals and removes the risk of a support gap caused by a missed annual deadline. For the 124F POE, a switch that delivers PoE to up to 12 ports in a FortiLink-managed branch or secondary closet, a 3-year term matches the typical time horizon before a network refresh review.

What it covers

FortiCare Essential maintains the FS-124F-POE at the baseline support tier for 36 months from activation:

  • Next-business-day critical-issue response from Fortinet support engineers
  • Return-and-replace hardware RMA if the switch fails during the covered period
  • All firmware and security content updates published during the 3-year term
  • Access to Fortinet’s online support portal and the asset management console

Telephone support and advanced (pre-shipment) RMA are not included in Essential and require upgrading to Premium or Elite. This SKU is a renewal-only contract and is not available for new hardware purchases.

Who needs it

The 3-year term fits organizations that have deployed the FS-124F-POE in a stable production environment and want to consolidate support renewals into a single transaction. One 3-year renewal replaces three separate annual purchases, reducing procurement overhead and eliminating the chance of an accidental coverage gap. It is the right choice for sites where the switch serves IP phones and lightweight APs in a FortiLink-managed access layer and is not expected to be swapped out in the near term.

Activation & delivery

FC-10-S124P-314-02-36 is an electronic license available worldwide. After purchase, Fortinet issues a contract code by email and to your FortiCare portal. To activate, log in to support.fortinet.com, open Asset Management, locate the switch by serial number, and enter the code. Coverage begins on the activation date and runs for 36 months. No physical shipment is required.

One service vs the bundle

FortiCare Essential covers firmware updates, next-business-day critical-issue response, and return-and-replace RMA. FortiCare Premium adds telephone support and advanced replacement; FortiCare Elite adds a 15-minute response and the Elite monitoring portal. The table below shows the full tier comparison. Essential is the right starting point for most branch deployments where same-day resolution is not a hard requirement.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-S124P-314-02-36 is priced at $173.50, delivered electronically, and available to order today for customers anywhere in the world. Choosing the 3-year term over three separate 1-year renewals saves on the per-year rate and means one purchase covers the switch until your next scheduled infrastructure review. If you want to maximize the runway further, the 5-year SKU (FC-10-S124P-314-02-60) is also listed on this site.

Frequently asked questions

Can FC-10-S124P-314-02-36 be purchased with a new FortiSwitch 124F POE?
No. The 314-02 contract code is renewal-only. It applies to a FortiSwitch that already holds or recently held an active FortiCare agreement. New hardware support is handled separately at point of sale and cannot be combined with this SKU.
Does the 3-year term cost less per year than three 1-year renewals?
Yes. FC-10-S124P-314-02-36 is priced at $173.50 for 36 months. Three consecutive 1-year renewals at the current 1-year price of $65.06 would total $195.18, so the 3-year SKU saves approximately $21.68 over the same period while also eliminating two separate renewal events.
What is the difference between the FS-124F-POE and the FS-124F-FPOE?
The FS-124F-POE enables PoE on 12 of its 24 GE RJ45 ports, sized for moderate deployments such as IP phones and a handful of access points. The FS-124F-FPOE delivers PoE across all 24 ports at a higher budget, suited for denser wireless or camera environments. This contract (FC-10-S124P-314-02-36) is specific to the 124F POE variant.
Does Essential include telephone support?
No. FortiCare Essential offers web-based case submission and next-business-day critical response. Telephone support requires upgrading to FortiCare Premium or Elite. If phone access to Fortinet engineers is a requirement, evaluate the Premium-tier contracts for the FS-124F-POE.
When does the 3-year coverage period start?
Coverage begins on the date you activate the contract code in the FortiCare portal. The term runs for exactly 36 months from that activation date, so there is no benefit to delaying activation after purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124P-314-02-36

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