Fortinet FortiSwitch 124F POE FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-S124P-314-02-12)

For teams that renew support contracts on an annual cycle, FC-10-S124P-314-02-12 keeps the FortiSwitch 124F POE covered for one year at $65.06. This is the right term when budget approval runs year by year, when the switch may be refreshed within a couple of years, or when you want to preserve flexibility while hardware proves itself in your FortiLink fabric. The 124F POE powers up to 12 PoE ports alongside 12 standard GE ports and four SFP uplinks, suited for branch offices with moderate power requirements.

What it covers

FortiCare Essential keeps the FS-124F-POE supported at the baseline FortiCare tier for 12 months from activation:

• Next-business-day critical-issue response from Fortinet support engineers
• Return-and-replace hardware RMA if the switch fails
• All firmware and security content updates published during the term
• Access to Fortinet’s online support portal and the asset management console

Telephone support and advanced (pre-shipment) RMA replacement are not part of this tier; those are FortiCare Premium and Elite features. This SKU is a renewal-only contract and cannot be added to a new hardware purchase.

Who needs it

The 1-year Essential term suits IT teams whose maintenance budgets are approved annually and who want firmware access and a hardware safety net without a multi-year commitment. The FS-124F-POE powers exactly 12 of its 24 GE RJ45 ports — distinct from the no-PoE base 124F and the full-PoE 124F-FPOE — which fits branch offices running a mix of IP phones, lightweight access points, or a small number of cameras. When a hardware refresh is likely within two to three years, annual Essential coverage is a proportionate choice.

Activation & delivery

FC-10-S124P-314-02-12 is an electronic license delivered worldwide. After your order is confirmed, Fortinet emails a contract code to the registered address. To activate, log in to support.fortinet.com, open Asset Management, find the switch by serial number, and enter the contract code. Coverage starts on activation date. No physical media is shipped.

One service vs the bundle

FortiCare Essential covers firmware updates, next-business-day critical-issue response, and return-and-replace RMA. FortiCare Premium adds telephone support and advanced replacement; FortiCare Elite adds a 15-minute response and the Elite monitoring portal. The comparison table below shows where Essential sits relative to the higher tiers. Essential is the baseline renewal option and the right level for branches where downtime tolerance is measured in business days rather than hours.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-S124P-314-02-12 is available now at $65.06, fulfilled electronically to customers anywhere in the world. The 1-year term keeps your renewal decision open: if your FortiLink environment grows, your PoE port requirements shift, or you decide to move to Premium support, you can make that change at your next annual renewal without being locked in. The 3-year and 5-year Essential SKUs are also listed on this site if you want to compare the per-year rate before committing.

Frequently asked questions