Fortinet FortiSwitch 124F-POE FortiCare Premium, 3-Year (FC-10-S124P-247-02-36)

SKU: FC-10-S124P-247-02-36

Original price was: CAD$594.78.Current price is: CAD$479.66.

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FortiCare Premium 3-Year (FC-10-S124P-247-02-36) for the FortiSwitch 124F-POE, covering 24×7 support, advance hardware replacement, and firmware access across a 3-year term at a lower per-year cost than annual renewal.
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Product description

Three years is a realistic support window for an access switch installed in a branch or wiring closet. Over that time you’ll want firmware updates to stay current with FortiOS compatibility, access to Fortinet support when something unexpected happens, and advance hardware replacement if the FS-124F-POE fails. FC-10-S124P-247-02-36 provides all three at the FortiCare Premium tier, covering the full 3-year term without annual renewals.

What FortiCare Premium Covers

FortiCare Premium delivers 24×7 phone and web support, a 1-hour priority-1 response SLA, advance hardware replacement, and continuous access to firmware updates and the Fortinet support portal throughout the 3-year term. The contract runs from activation through year 3 with no gaps or reactivation steps. Advance replacement applies throughout: if the switch fails in year 2, Fortinet ships a replacement before you return the failed unit.

FortiCare Tier Comparison

This is a FortiCare Premium contract. Below is how the three FortiCare tiers compare for FortiSwitch models:

Feature Essential Premium Elite
Critical issue response (P1) Next business day 1 hour (24×7) 15 minutes (24×7)
Telephone support Business hours 24×7 24×7
Hardware advance replacement
Priority RMA add-on eligibility Included
Firmware, tools & support portal
Extended LTS & monitoring portal FortiGate only

Who Needs FortiCare Premium

IT teams at SMBs, schools, healthcare clinics, and distributed retail environments that have committed to FortiSwitch for branch access are the core buyers for multi-year Premium contracts. The 3-year term fixes support costs for the period and removes annual renewals from your procurement calendar. Managed service providers who include switch support in their managed packages also use 3-year contracts to align client renewal schedules and simplify their own billing.

Activation and Delivery

FC-10-S124P-247-02-36 is an electronic license, delivered within 0-1 business days from DataCenter360.ca. Activate it in the Fortinet support portal (support.fortinet.com) against the FS-124F-POE serial number. If the switch is managed via FortiLink, the contract registration is also visible in your FortiGate. The 3-year term starts on the activation date.

Choosing the Right Term

If the FS-124F-POE will remain in service beyond 3 years, the 5-year contract (FC-10-S124P-247-02-60) lowers the per-year cost further and eliminates one renewal event. The 1-year option (FC-10-S124P-247-02-12) provides flexibility when infrastructure plans are still developing. FortiCare Essential (FC-10-S124P-314-02-12) covers the basics at a lower price if 24×7 phone access and advance replacement are not requirements.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner serving Canadian businesses. All three term lengths for FortiCare Premium on the FS-124F-POE are in stock and processed electronically, typically the same business day. If you’re deploying multiple FS-124F-POE units across sites and want to align renewal dates or consolidate pricing, contact us with your full scope.

Does the 3-year Premium contract cost less per year than three separate 1-year contracts?
Yes. Multi-year contracts are priced at a per-year discount compared to buying three 1-year contracts in sequence. They also remove the risk of a coverage gap if a renewal is missed.
Can I stack another contract before this one expires?
Yes. Renewal contracts added before expiry stack onto the existing end date. Purchasing early does not result in any lost coverage days.
Is the FortiCare Premium tier the same on a 3-year contract as a 1-year contract?
Yes. The tier, including 24×7 support, 1-hour P1 response, and advance hardware replacement, is identical regardless of term length. The only difference is the per-year cost and how often you renew.
Does this FortiCare contract confirm which hardware model it covers?
The FC-10-S124P- prefix is assigned to the FortiSwitch 124F-POE specifically. The FC-10-S124F- prefix covers the 124F-FPOE. Verify the model label or your Fortinet portal registration to confirm which variant you have before ordering.
Does FortiCare Premium cover both software support and hardware replacement?
Yes. FortiCare Premium covers technical support for software issues, firmware questions, and configuration assistance, as well as advance hardware replacement for physical failures confirmed through Fortinet’s RMA process.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124P-247-02-36

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