Fortinet FortiSwitch 124F-POE FortiCare Premium 5-Year (FC-10-S124P-247-02-60)

SKU: FC-10-S124P-247-02-60

Original price was: CAD$991.30.Current price is: CAD$799.44.

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FortiCare Premium 5-Year (FC-10-S124P-247-02-60) for the FortiSwitch 124F-POE, a multi-year support contract with 24×7 access, a 1-hour priority-1 response SLA, and advance hardware replacement covering the switch through five years of service.
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Product description

Five-year deployments make the most of the FS-124F-POE’s mid-range PoE budget — the switch powers IP phones, access points, and cameras across a full service cycle. Committing to FortiCare Premium at the 5-year term locks in the 1-hour P1 response SLA and advance hardware replacement from day one, without annual renewal risk. FC-10-S124P-247-02-60 delivers that coverage for the FS-124F-POE over the full five years.

What FortiCare Premium Covers

The contract includes 24×7 telephone and web support with a 1-hour response SLA for priority-1 incidents, and advance hardware replacement for the entire 5-year term. If the FS-124F-POE fails and qualifies for RMA, Fortinet ships a replacement unit before you return the faulty switch, keeping downtime to the time needed to cable a replacement. Firmware updates, security advisories, and full access to the Fortinet support portal are included through the contract’s expiry date.

FortiCare Tier Comparison

Feature Essential Premium Elite
Critical issue response (P1) Next business day 1 hour (24×7) 15 minutes (24×7)
Telephone support Business hours 24×7 24×7
Hardware advance replacement
Priority RMA add-on eligibility Included
Firmware, tools & support portal
Extended LTS & monitoring portal FortiGate only

FC-10-S124P-247-02-60 is a FortiCare Premium contract. The table above shows how the three FortiCare tiers differ for FortiSwitch models. Premium is the most common choice for production switches; Elite adds a 15-minute P1 SLA but is not available as a standalone SKU for FortiSwitch.

Who Needs This Contract

Organizations planning to keep the FS-124F-POE in active service for five years are the primary audience. Distributed retail, healthcare clinics, and education campuses running long hardware refresh cycles benefit from the predictable multi-year cost. Managed service providers who include FortiSwitch under long-term customer contracts often purchase the 5-year to align support expiry with contract end dates.

Activation and Delivery

This is an electronic license. DataCenter360.ca delivers the license key within 0-1 business days of your order. Activate it in the Fortinet support portal against the FS-124F-POE serial number, or through your FortiGate if the switch is managed via FortiLink. Coverage begins on the activation date and runs for five years from that point.

Choosing the Right Term

The 5-year term provides the lowest per-year cost for this contract. If your budget cycle is shorter, the 1-year (FC-10-S124P-247-02-12) and 3-year (FC-10-S124P-247-02-36) contracts are both available. FortiCare Essential (FC-10-S124P-314-02-60) is the lighter-tier alternative for environments where 24×7 access and advance replacement are not requirements.

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiCare Premium at all three terms for the FS-124F-POE. As a Fortinet Select Partner, license keys are processed the same business day and delivered electronically. If you are ordering the switch and contract together or need to confirm PoE variant coverage differences before committing to five years, reach out before placing the order.

Why commit to a 5-year contract instead of renewing annually?
A 5-year contract eliminates the administrative overhead of annual renewals and typically offers a lower per-year cost. It also ensures uninterrupted coverage without the risk of a lapse between renewal cycles, which matters when the switch is in a production PoE environment.
What is the difference between the FS-124F-POE and FS-124F-FPOE for FortiCare purposes?
The two models have different PoE port counts and power budgets, and each has its own FortiCare SKU prefix. FC-10-S124P- covers the FS-124F-POE; FC-10-S124F- covers the FS-124F-FPOE. Mixing contracts between these models is not supported.
Can I add Priority RMA to this 5-year contract?
Yes. FortiCare Premium contracts are eligible for the Priority Next-Day RMA add-on (FC-10-S124P-210-02-60 for 5-year coverage), which accelerates advance replacement to the next calendar day. Essential contracts do not qualify for this add-on.
Does the 5-year contract cover firmware updates throughout the full term?
Yes. Access to firmware updates, security advisories, and the Fortinet support portal is included for the full 5-year contract period, with no additional steps at renewal.
When does coverage start — on purchase or on activation?
Coverage starts on the date you activate the license key in the Fortinet support portal against the FS-124F-POE serial number. The clock does not start at purchase, so you have flexibility in timing the activation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124P-247-02-60

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