Fortinet FortiSwitch 424E FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-S424E-314-02-60)

Five years of uninterrupted FortiCare Essential coverage on the FortiSwitch 424E is what FC-10-S424E-314-02-60 provides in a single contract. For IT teams that plan infrastructure on a 5-year depreciation or refresh cycle, this SKU matches the support term to the expected service life of the FS-424E. Over those 60 months, your switch maintains access to Fortinet’s full firmware update stream, the online support portal, and return-and-replace RMA coverage without requiring any intermediate renewal actions. Purchasing once also means fewer purchase orders, fewer renewal reminders, and a predictable support line item for the full period.

What it covers

FC-10-S424E-314-02-60 provides FortiCare Essential entitlements on the FortiSwitch 424E for 60 consecutive months. Throughout that period, the FS-424E receives access to all firmware updates Fortinet releases for the platform, keeping the switch current on security patches and feature improvements with no gap years. The Fortinet online support portal and asset management system remain accessible for the entire 5-year term, allowing your team to track the device, manage entitlements, and submit support cases. Hardware protection is covered by a return-and-replace RMA process for the full duration. Telephone support and advanced-replacement RMA are not included in Essential; those require Premium or Elite coverage.

Who needs it

FC-10-S424E-314-02-60 is best suited to organizations treating the FortiSwitch 424E as long-term fixed infrastructure. Environments where the FS-424E has been deployed in a stable campus or wiring-closet role, and where the hardware is not planned for replacement within five years, benefit most from this term length. This is a renewal-only contract that requires an existing or recently expired FortiCare entitlement on the FS-424E. Finance and IT leadership looking to minimize recurring procurement actions will find the 5-year commitment significantly reduces administrative overhead compared to five separate 1-year renewals.

Activation & delivery

FC-10-S424E-314-02-60 is fulfilled electronically worldwide. Once DataCenter360.ca processes your order, registration credentials are delivered by email. Activation occurs when you link the entitlement to your FS-424E serial number in the Fortinet Support Portal at support.fortinet.com. The 60-month coverage window starts on that activation date, not on the purchase date, so you can time the start of your support period precisely. No physical shipment is involved and there are no geographic restrictions on purchase or registration.

One service vs the bundle

Locking in 5 years at the Essential tier is a meaningful commitment. The table below compares Essential with Premium and Elite so you can confirm this tier covers what your FS-424E environment requires before placing a 5-year order.

Buying from DataCenter360.ca

DataCenter360.ca stocks FC-10-S424E-314-02-60 and can issue a formal quote for finance teams that need a single-line 5-year support document for internal approval. As a Fortinet authorized Select Partner, we provide the purchase confirmation Fortinet requires for asset registration. For organizations renewing multiple FortiSwitch 424E units on the same 5-year horizon, ask us about volume pricing across the fleet. Orders are delivered electronically to any country.

Frequently asked questions