Fortinet FortiSwitch-424E-POE FortiCare Premium, 5-Year (FC-10-S424P-247-02-60)

A single activation covering the full hardware lifecycle removes the renewal decision from the calendar for years. The FC-10-S424P-247-02-60 provides five years of FortiCare Premium on one FortiSwitch-424E-POE, at the lowest per-year cost of any available term. For organizations with long procurement cycles, for branch offices where switches are expected to run until end-of-life, or for managed service providers building fixed support costs over five-year customer agreements, this contract closes out the support question at purchase.

What FortiCare Premium Covers

An electronic license registered to one FortiSwitch-424E-POE serial number, active for 60 months from the activation date:

• 24×7 TAC support by phone and email from Fortinet engineers
• 4-hour initial response for Severity 1 critical issues
• Advance RMA: replacement unit ships next business day before you return the failed switch
• Firmware updates, security patches, and new feature releases throughout the term
• FortiCare portal, Fortinet knowledge base, and developer network access

FortiCare Tier Comparison — This Contract Is Premium

FortiSwitch-424E-POE FortiCare is available at Essential and Premium. The table below shows how Premium differs from Essential for this model:

Who This Fits

Five-year contracts are the choice of organizations running extended hardware refresh cycles, MSSPs building fully-loaded per-device costs across multi-year engagements, IT teams in branch or remote locations where re-procurement is an administrative burden, and finance-led procurement processes that prefer a single capitalized support line item per device. Purchasing a 5-year contract at the time of hardware acquisition also simplifies asset tracking: the coverage end date aligns with the expected end of hardware life.

Activation and Delivery

Electronic delivery only. DataCenter360.ca sends the activation code by email within 0–1 business days of payment confirmation. Register at support.fortinet.com using your FortiSwitch-424E-POE serial number. Coverage begins on the date of registration and runs for 60 months. Activate promptly after receiving the code; Fortinet activation codes expire if not registered within the defined window after purchase.

Essential vs. Premium: What Changes

Over a five-year span, the cumulative difference between Essential and Premium comes down to how many times advance RMA matters. Depot-return under Essential means two-way transit for every hardware failure; Premium’s next-business-day advance RMA eliminates most of that delay for each event. On a PoE switch serving time-sensitive endpoints like cameras or access points, faster hardware replacement shortens outage windows across five years of operation. The 4-hour critical-issue response also compounds: for a floor-level access switch, faster initial TAC engagement means faster diagnosis and faster resolution across every incident over the contract term.

Buying from DataCenter360.ca

DataCenter360.ca carries FortiCare contracts for the FortiSwitch-424E-POE at all available terms and both tier levels. As an authorized Fortinet Select Partner, we process single-switch and fleet-scale orders with no order minimums, delivering activation codes electronically within one business day to customers anywhere. If your deployment covers multiple switch models or multiple sites, DataCenter360.ca can bundle all contracts into a single purchase and provide documentation to support your asset records.