Fortinet FortiSwitch-424E-POE FortiCare Premium, 3-Year (FC-10-S424P-247-02-36)

Three-year support contracts align naturally with standard hardware refresh windows, and the per-year cost is lower than purchasing three consecutive 1-year contracts. The FC-10-S424P-247-02-36 provides 36 months of FortiCare Premium on a single FortiSwitch-424E-POE, giving mid-cycle deployments a fixed support cost that covers the majority of a typical switch lifecycle without committing to a full five-year term.

What FortiCare Premium Covers

An electronic license registered to one FortiSwitch-424E-POE serial number, active for 36 months from the activation date:

• 24×7 TAC support by phone and email from Fortinet engineers
• 4-hour initial response for Severity 1 critical issues
• Advance RMA: replacement unit ships next business day before you return the failed switch
• Firmware updates, security patches, and new feature releases throughout the term
• FortiCare portal, Fortinet knowledge base, and developer network access

FortiCare Tier Comparison — This Contract Is Premium

FortiSwitch-424E-POE FortiCare is available at Essential and Premium. The table below shows how Premium differs from Essential for this model:

Who This Fits

Three-year contracts suit mid-size IT organizations on three-year hardware refresh cycles, government and education institutions with multi-year procurement contracts, and managed service providers building fixed per-device support costs into multi-year service agreements. If a FortiSwitch-424E-POE was purchased alongside a hardware bundle with a 3-year subscription, matching the FortiCare contract to that term keeps coverage windows aligned at renewal time.

Activation and Delivery

Electronic delivery only. DataCenter360.ca sends the activation code by email within 0–1 business days of payment confirmation. Register at support.fortinet.com using your FortiSwitch-424E-POE serial number. Coverage begins on the date of registration and runs for 36 months. Activate promptly after receiving the code; Fortinet activation codes expire if not registered within the defined window after purchase.

Essential vs. Premium: What Changes

Over a 36-month window, the advance RMA benefit of Premium accumulates in ways that matter. Depot-return RMA under Essential means a failed switch waits in transit twice: once to Fortinet and once back to you. For a PoE access switch serving a floor of endpoints, that transit window extends the outage. Premium’s next-business-day advance RMA eliminates most of that delay. Combined with the step from next-business-day to 4-hour critical-issue response, Premium pays for itself when hardware failures affect production environments.

Buying from DataCenter360.ca

DataCenter360.ca stocks all term and tier combinations for the FortiSwitch-424E-POE, including 1-year, 3-year, and 5-year contracts at both Essential and Premium. As an authorized Fortinet Select Partner, we serve customers across Canada and internationally, processing orders of any size and delivering activation codes by email within one business day. Multi-switch orders and mixed-model deployments can be handled in a single purchase.