Fortinet FortiSwitch 424E-POE Next Calendar Day Priority RMA Service, 3-Year (FC-10-S424P-210-02-36)

Three years of Next Calendar Day Priority RMA means you are covered for the full mid-cycle life of a FortiSwitch 424E-POE without managing annual renewals. FC-10-S424P-210-02-36 provides a single contract window: if the switch fails at any point during those 36 months, Fortinet dispatches a replacement unit for arrival the next calendar day after the failure is confirmed.

What the Service Covers

This is a Priority RMA add-on to FortiCare Premium or Elite. When a hardware failure on the FortiSwitch 424E-POE is confirmed by Fortinet TAC, they ship a replacement unit for next calendar day delivery. The 3-year term covers that expedited replacement process for the duration of the contract without the annual renewal overhead of a 1-year agreement.

Who This Serves

IT teams managing branch or campus deployments that rely on PoE for wireless, phones, or cameras benefit most from this tier. Standard hardware RMA timelines can run five to seven business days; a 3-year Next Calendar Day contract shrinks that to overnight. Procurement teams favor the 3-year option for its lower per-year cost and reduced administrative touchpoints compared to annual contracts.

Activation and Delivery

FC-10-S424P-210-02-36 is an electronic license available worldwide. After purchase, register the contract in the Fortinet Support Portal against your FortiSwitch 424E-POE serial number. Coverage starts on the registration date. No hardware ships at the time of license delivery.

Comparing Priority RMA Tiers for the FortiSwitch 424E-POE

Next Calendar Day (this product) is the starting point for Priority RMA. If your recovery time objective is tighter — say, four hours for a warehouse or a trading floor — the 4-Hour Hardware Delivery Priority RMA (FC-10-S424P-211-02-36) is the next tier up. For on-site engineer support alongside the 4-hour hardware swap, FC-10-S424P-212-02-36 covers that scenario. DataCenter360.ca carries all three tiers across 1-, 3-, and 5-year terms.

FortiCare Support Tiers and RMA Options

Priority RMA add-on services require FortiCare Premium or Elite as the base support tier. The table below compares the three FortiCare tiers to show where Priority RMA eligibility sits and what each tier provides for the FortiSwitch 424E-POE or 424E-Fiber.

Buying from DataCenter360.ca

DataCenter360.ca delivers FortiSwitch 424E-POE service contracts electronically within 0 to 1 business days, as an authorized Fortinet Select Partner in Canada. We carry all Priority RMA tiers for the 424E-POE across every available term, so you can procure hardware, base FortiCare, and Priority RMA from one source. Reach out if you need help aligning contract terms across multiple switches at different sites.

Frequently Asked Questions