Fortinet FortiSwitch 424E FPOE FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-S424F-314-02-36)

SKU: FC-10-S424F-314-02-36

Original price was: CAD$563.33.Current price is: CAD$469.45.

Save:17%You save CAD$68.02
FC-10-S424F-314-02-36 is a 3-year FortiCare Essential renewal for the FortiSwitch 424E FPOE, covering firmware updates, asset portal access, and next-business-day critical-issue response across a three-year term, delivered electronically worldwide.
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Product description

Renewing a support contract every year adds procurement and administrative overhead to IT teams already managing dense PoE switch deployments. FC-10-S424F-314-02-36 renews FortiCare Essential on the FortiSwitch 424E FPOE for three years in a single transaction, locking in firmware access and a next-business-day support response through the full period.

What it covers

Who needs it

Organizations with stable network infrastructure and a defined hardware lifecycle are well positioned for a 3-year term. The FortiSwitch 424E FPOE’s 24-port full-PoE design supports high-density wireless or IP surveillance deployments where the switch is expected to remain in service for multiple years. A 3-year renewal aligns support coverage with typical hardware replacement cycles, so there is no gap between when the contract lapses and when the hardware is ready for refresh. IT teams who prefer predictable multi-year support costs without a five-year commitment, and finance teams who want to book a single contract line item, find this term a natural fit for mid-lifecycle switches.

Activation & delivery

FC-10-S424F-314-02-36 is fulfilled entirely electronically. Once the order is placed, Fortinet sends registration and entitlement information by email, with no physical media shipped. The 3-year term is tied to the specific FS-424E-FPOE serial number registered at activation and begins on that date. The contract is valid worldwide, so the switch can be located anywhere. If the switch still has time remaining on an existing contract, request a co-term quote so the new 3-year period starts from the correct date without overlap.

One service vs the bundle

FortiCare Essential is a standalone support contract and does not include FortiGuard threat intelligence subscriptions. The table below compares Essential, Premium, and Elite across the service dimensions most relevant to the FS-424E-FPOE, so you can confirm the tier before committing to a 3-year term.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and carries FC-10-S424F-314-02-36 with worldwide electronic delivery. The 3-year term reduces renewal administration compared to an annual cadence, and the price is fixed at order time. If your procurement cycle favors a shorter or longer commitment, the 1-year SKU (FC-10-S424F-314-02-12) and the 5-year SKU (FC-10-S424F-314-02-60) are on their own product pages. Use the quote form to request a co-term calculation if the switch has months remaining on its current contract and you want the new term to start at the precise expiry date.

Frequently asked questions

Can I co-term FC-10-S424F-314-02-36 if my existing contract has time remaining?
Yes, Fortinet supports co-term renewals. If your FS-424E-FPOE still has months left on an active contract, a co-term arrangement adjusts the price so the new 3-year period starts from the current expiry date rather than today. Contact DataCenter360.ca via the quote form for a co-term calculation.
Is this contract specific to the FPOE variant, or does it apply to the standard 424E?
FC-10-S424F-314-02-36 is specific to the FortiSwitch 424E FPOE. The ‘F’ in the SKU prefix S424F refers to the FPOE model variant. Different FortiSwitch 424E hardware variants use different support SKUs.
Does FortiCare Essential cover the FortiSwitch if the hardware is replaced under RMA during the 3-year term?
Yes. When a replacement unit is issued under the return-and-replace RMA process, the active contract transfers to the replacement hardware. The 3-year term continues uninterrupted on the new unit.
Does this 3-year contract include FortiGuard security services?
No. FortiCare Essential is a support and RMA contract only. FortiGuard security subscriptions for the FortiSwitch are separate products. This SKU covers firmware access, online support tools, and hardware RMA, not threat intelligence or security feeds.
What response time should I expect if I report a critical issue under Essential?
Fortinet’s target response time for critical issues under FortiCare Essential is the next business day. If your environment requires a 1-hour or 15-minute response window, FortiCare Premium or Elite provides that service level.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424F-314-02-36

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