Fortinet FortiSwitch 424E Fiber FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-S424I-314-02-60)

SKU: FC-10-S424I-314-02-60

Original price was: CAD$1,053.10.Current price is: CAD$877.58.

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FC-10-S424I-314-02-60 is a 5-Year FortiCare Essential renewal contract for the FortiSwitch 424E Fiber, covering firmware updates, asset portal access, and next-business-day critical-issue response, delivered electronically worldwide.
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Product description

When a FortiSwitch 424E Fiber is part of a long-term campus fiber distribution layer, a support term that covers the switch’s full remaining service life makes more operational sense than renewing annually. FC-10-S424I-314-02-60 provides 60 months of FortiCare Essential coverage in a single purchase, removing five annual renewal decisions from the operations calendar and keeping the unit firmware-current and support-eligible for the entire period.

What it covers

Over 60 months, FortiCare Essential delivers firmware updates and software patches as Fortinet publishes them, continuous access to Fortinet online support tools and the asset management portal, and next-business-day response for critical-issue tickets filed at any point during the contract. Hardware failures are handled through return-and-replace RMA: open a support case, return the defective FortiSwitch 424E Fiber, and receive a replacement after the return is processed. Telephone support and advance-ship RMA are not part of the Essential tier; both are available under Premium and Elite contracts.

Who needs it

The 5-Year term is best suited to organizations that plan on a full infrastructure lifecycle basis rather than year by year. FortiSwitch 424E Fiber units deployed in fiber-to-the-desk or high-density SFP aggregation roles in stable campuses are prime candidates: the fiber cabling they connect to typically carries a 10-to-20-year lifespan, so a five-year switch support commitment matches realistic operational timelines. IT teams with limited procurement bandwidth also benefit, reducing renewal touchpoints to zero for the entire contract window.

Activation & delivery

FC-10-S424I-314-02-60 is delivered electronically. Fortinet issues a license key or registration certificate by email after order processing. No hardware ships. The 5-Year contract activates through the Fortinet Support portal and runs from the registered start date. The license carries no geographic restriction and is available to buyers worldwide, making it accessible to international organizations running FortiSwitch 424E Fiber units in any country.

One service vs the bundle

FortiCare Essential is a support contract, not a security subscription bundle. It does not include FortiGuard services such as IPS, Application Control, or Web Filtering signatures, which must be licensed separately. If Essential-tier support is the right fit for this switch’s role, the 5-Year term extends that coverage for the longest available period. The comparison table below shows what Essential includes and excludes relative to Premium and Elite, so you can confirm the fit before committing to a five-year term.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FC-10-S424I-314-02-60 in stock with electronic delivery. A single 5-Year purchase today covers the FortiSwitch 424E Fiber through the longest available Essential term, replacing five separate annual renewal cycles with one order and one invoice. For international buyers, there are no shipping delays: the license key arrives by email after order processing.

Frequently asked questions

Is FC-10-S424I-314-02-60 available for new hardware purchases?
No. This SKU is a renewal-only contract. It applies to a FortiSwitch 424E Fiber unit already registered with Fortinet, whether the existing contract is still active or has recently lapsed. New hardware purchases require the initial contract included at time of sale.
Why choose a 5-Year term instead of renewing annually?
Five annual renewals require five procurement approvals, five invoices, and five activation steps, with a risk of a support gap if any renewal is delayed. FC-10-S424I-314-02-60 consolidates all of that into a single purchase and ensures uninterrupted FortiCare Essential coverage for the full 60-month period.
Does FortiCare Essential provide telephone support over the 5-Year term?
No. Essential does not include telephone-based technical support at any point during the contract. Support is handled through Fortinet’s online ticketing system, with next-business-day response for critical issues. Telephone access requires a Premium or Elite contract.
What firmware access does the 5-Year Essential contract provide for the FortiSwitch 424E Fiber?
The contract provides access to all FortiSwitchOS firmware releases published during the 60-month term, including security patches and feature releases that Fortinet makes available to Essential-tier customers. Coverage applies continuously from the contract start date through expiry.
Can the 5-Year contract be transferred if the FortiSwitch 424E Fiber hardware is replaced?
FortiCare contracts are tied to the specific registered hardware unit. Transfers or reassignment to a different unit require Fortinet partner involvement and are subject to Fortinet’s transfer policies at the time of the request. Contact DataCenter360.ca for assistance with contract transfer questions.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E-Fiber

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424I-314-02-60

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