Original price was: CAD$1,834.71.CAD$1,495.69Current price is: CAD$1,495.69.
Three-year support contracts reduce administrative overhead and align with standard network infrastructure refresh cycles. FC-10-624FF-314-02-36 covers one FortiSwitch 624F FPOE unit under FortiCare Essential for 36 consecutive months, locking in firmware access and return-and-replace hardware coverage across three budget years without annual renewal paperwork. This is a renewal-only contract and is not available at the time of initial hardware purchase.
Over the full 36-month term, the FortiSwitch 624F FPOE remains eligible for all FortiSwitchOS firmware updates and security patches published during that period, accessible through the Fortinet Support Portal. Online troubleshooting resources and the Fortinet asset management portal are included. Should the unit develop a hardware fault, the return-and-replace RMA program is available throughout the contract: ship the defective switch back and a replacement unit is dispatched. Critical-issue response is next business day for the duration of the 3-year coverage window.
FC-10-624FF-314-02-36 suits IT organizations that plan to keep a FortiSwitch 624F FPOE in active service for at least three years and want to consolidate renewal activity into a single procurement event. Distribution-layer or campus aggregation deployments where next-business-day response is acceptable and where firmware currency is a compliance or security requirement are well matched to this tier. Procurement teams that operate on multi-year vendor agreements will also find the 36-month term a natural fit.
FortiCare Essential delivers as an electronic entitlement with no physical component. A registration token arrives by email after purchase and is applied in the Fortinet Support Portal against the serial number of the FortiSwitch 624F FPOE being covered. Delivery is worldwide, typically within one business day of order confirmation. The 3-year term begins from the activation date in the portal, not from the purchase date, so have the serial number ready to activate promptly to avoid a coverage gap.
Choosing Essential over Premium or Elite reflects a deliberate tier decision, not a default. The table below maps out the differences. Essential omits telephone support and advance replacement, which are the two features most likely to matter if the 624F FPOE sits in a critical path. For a deployment where portal-based case management and next-business-day return-and-replace are sufficient, committing to 3 years of Essential at a single price point avoids two separate annual renewals and the risk of a lapsed contract mid-cycle.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-624FF-314-02-36 purchased here registers through a verified reseller channel, satisfying Fortinet’s requirements for support entitlement. The 3-year term is often the most practical choice for organizations that want to synchronize switch support with server or security appliance contracts on the same renewal schedule. Electronic delivery applies worldwide, so this contract is available to FortiSwitch 624F FPOE operators anywhere, not only in Canada.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-624F-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-624FF-314-02-36 |
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