Original price was: CAD$745.38.CAD$621.15Current price is: CAD$621.15.
Keeping a full-PoE switch current matters when 48 ports of powered devices depend on it. FC-10-648FF-314-02-12 renews FortiCare Essential Support on your FS-648F-FPOE for one year, ensuring continued access to firmware updates and Fortinet’s asset management portal without a multi-year commitment. The 648FF license code applies specifically to the FPOE variant of the FortiSwitch 648F, not the non-PoE 648FN variant, so it matches the hardware you actually have.
FortiCare Essential (service code 314) delivers a defined, entry-level support set. During the 1-year term you receive: all firmware updates as Fortinet releases them; access to online support tools and the Fortinet asset management portal; return-and-replace hardware RMA in the event of a device failure; and next-business-day response for critical issues submitted via the support portal. Telephone support is not included at the Essential tier, and the service is not eligible for the Priority RMA add-on. Organizations that need phone access or advance-ship replacement should consider FortiCare Premium or Elite.
This 1-year term fits when your renewal window does not align with a longer budget commitment, or when you are evaluating whether to refresh the hardware before locking in a multi-year contract. PoE-dense environments running IP phones, surveillance cameras, or wireless access points across all 48 FPOE ports rely on this switch around the clock. Keeping firmware current protects against known vulnerabilities and ensures FortiLink compatibility as the upstream FortiGate firmware advances.
FC-10-648FF-314-02-12 is an electronic license delivered worldwide. After purchase, Fortinet issues a contract registration key that you activate in the Fortinet Support Portal (support.fortinet.com) against your FS-648F-FPOE serial number. No physical shipment occurs. This is a renewal contract and cannot be applied to a new, unpaired hardware unit; it must be purchased separately from the initial hardware.
Essential support covers the fundamentals: firmware, portal tools, RMA, and next-business-day critical response. It does not include the 1-hour or 15-minute critical response windows, telephone support, or advance hardware replacement that come with Premium and Elite tiers respectively. If your FS-648F-FPOE powers infrastructure where unplanned downtime has immediate operational impact, the response-time and replacement guarantees at Premium or Elite may justify the higher tier. For environments where the next-business-day window is acceptable, Essential is a cost-effective choice.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
DataCenter360.ca is an authorized Fortinet Select Partner. The 1-year term (FC-10-648FF-314-02-12) lets you maintain Essential coverage on a short renewal cycle, which is useful when hardware refresh decisions are pending or when fiscal-year boundaries make a longer commitment impractical. Purchase online or request a quote; electronic delivery is available worldwide.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-648F-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-648FF-314-02-12 |
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