Fortinet FortiSwitch 1024E FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-S1E24-314-02-12)

Keeping a 24-port 25GE spine switch current on firmware is not optional — each FortiSwitch OS release carries CVE patches alongside stability and feature updates, and a lapsed support contract blocks access to both. FC-10-S1E24-314-02-12 renews FortiCare Essential on your FS-1024E for one year, the right choice when annual budget cycles drive procurement or when you expect a hardware refresh before a multi-year term would expire.

What it covers

FortiCare Essential for the FortiSwitch 1024E includes firmware and FortiSwitch OS updates for the FS-1024E, access to the Fortinet online support portal and asset management tools, return-and-replace RMA, and next-business-day response for critical issues submitted through the support portal. These four deliverables are active for the full 12-month term of FC-10-S1E24-314-02-12. Essential does not include telephone support, advanced replacement, or Priority RMA add-on eligibility.

Who needs it

This SKU is a renewal-only contract and cannot be purchased alongside a new FS-1024E. It is intended for organizations that already own a FortiSwitch 1024E and need to maintain support continuity. The one-year term suits teams on annual procurement cycles, those planning to replace the hardware within two to three years, or those who want flexibility to evaluate FortiCare Premium before committing to a longer term. Organizations running the FS-1024E in a production spine role should note that Essential does not include telephone support; critical issues are handled portal-only with a next-business-day response target.

Activation & delivery

FC-10-S1E24-314-02-12 is an electronic license delivered by email. There is no physical shipment. Once payment clears, Fortinet issues a license key tied to the FS-1024E serial number, which is registered through the Fortinet Support Portal to activate the 12-month term. Delivery is available worldwide; no geographic restrictions apply to this renewal.

One service vs the bundle

FortiCare Essential is the entry-level support tier. The table below compares it with Premium and Elite so you can confirm Essential meets your operational requirements before ordering a one-year commitment.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Ordering FC-10-S1E24-314-02-12 here puts you through a verified channel with direct access to Fortinet’s fulfillment system. If you have questions about whether the one-year term fits your maintenance window or your FS-1024E’s current registration status, contact us before placing the order and we will confirm the details. Electronic delivery ships worldwide on business day of purchase.

Frequently asked questions