Fortinet FortiSwitch 1024E FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-S1E24-314-02-60)

Five years of FortiCare Essential on a single renewal eliminates the recurring procurement cycle for the remainder of the FS-1024E’s expected operational life. FC-10-S1E24-314-02-60 is the right choice when the 1024E is settled infrastructure: past early deployment, carrying 24 x 25GE ports and four 100GE uplinks at the spine layer, with no hardware refresh planned before the next half-decade.

What it covers

Over five continuous years, FC-10-S1E24-314-02-60 provides firmware and FortiSwitch OS updates for the FS-1024E, full access to the Fortinet Support Portal and asset management platform, return-and-replace RMA, and next-business-day critical-issue response through the portal. Coverage scope is identical to the 1-year and 3-year Essential SKUs; the 60-month term means no renewal action is required for five years from the activation date. Telephone support, advanced replacement, and Priority RMA add-on eligibility are not included at the Essential tier.

Who needs it

This SKU is for FS-1024E owners who want the lowest annual support cost and the least administrative overhead over the next five years. It is renewal-only and cannot be purchased with new hardware. Organizations best served include those with a formal five-to-seven-year hardware lifecycle policy, those with high per-transaction procurement overhead, and those whose FS-1024E is already several years into production use. For teams running the 1024E in a spine role, this term eliminates the risk of an inadvertent firmware-access gap for the full contract period.

Activation & delivery

FC-10-S1E24-314-02-60 is delivered electronically with no physical shipment. After payment clears, Fortinet issues a 60-month license key tied to the FS-1024E serial number, activated through the Fortinet Support Portal. The license is valid globally; no regional restriction applies to this FortiCare Essential renewal. Buyers should have the unit’s serial number and current registration details ready at the time of order to ensure the term is applied to the correct asset.

One service vs the bundle

Before committing to a 5-year Essential term, verify that Essential’s support level matches your operational requirements for the full period. On a spine-layer 1024E, the absence of telephone support and advanced replacement over five years is a meaningful trade-off to review against FortiCare Premium. The table below compares Essential, Premium, and Elite so you can make that comparison before ordering.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving customers worldwide. A 5-year renewal is the largest support commitment in this family. Confirm your unit’s serial number, current registration status, and contract expiry date before ordering so the term applies correctly. To compare the 5-year Essential price against a 5-year Premium contract, contact us for both figures and the mid-term upgrade path.

Frequently asked questions