Fortinet FortiSwitch-1024E FortiCare Premium 5-Year Support (FC-10-S1E24-247-02-60)

When you’re standardizing on the FortiSwitch-1024E for the long haul, the 5-year FortiCare Premium contract makes the cost predictable and eliminates the annual renewal cycle. The FS-1024E sits at the edge of your 10GE server fabric, driving 880 Gbps of switching throughput with two 100GE uplink ports. Locking in five years of priority support at one price means you know exactly what support costs look like through the switch’s useful life.

What This FortiCare Premium Contract Covers

FC-10-S1E24-247-02-60 activates 60 months of FortiCare Premium on a single FortiSwitch-1024E unit. Coverage includes:

• 24×7 telephone and online support throughout the full 5-year term
• 1-hour Severity 1 response SLA for critical outages
• Advanced hardware replacement — replacement unit shipped next business day, before you return the faulty hardware
• All firmware updates and access to the Fortinet support portal
• Option to add Priority RMA (same-day or 4-hour dispatch) as a separate upgrade during the contract period

FortiSwitch-1024E Support Tier Comparison

This product is FortiCare Premium. The comparison below shows where it sits relative to Essential and Elite for FortiSwitch devices.

Who Benefits from a 5-Year Contract

The 5-year term suits organizations whose hardware refresh cycles run on 5–7 year schedules, or those that want to lock in current pricing before a support price increase. Environments where the FS-1024E is part of a FortiLink-managed fabric — where the switch is essentially a managed extension of the FortiGate — benefit from knowing the switch is covered for the same duration as the firewall support contract. Common buyers include:

• MSSPs that build multi-year service agreements around Fortinet infrastructure
• Enterprises running long-term capital asset cycles with predictable opex budgets
• Organizations that prefer fewer procurement touchpoints over the switch’s lifespan

Activation and Delivery

This contract delivers electronically. DataCenter360.ca sends the license registration details within 0–1 business day. Activation happens through the Fortinet Support Portal by entering the contract key against your FS-1024E serial number. The 60-month term begins on the activation date, not the purchase date — so you have flexibility on when to start coverage.

Buying from DataCenter360.ca

DataCenter360.ca operates as an authorized Fortinet Select Partner. Multi-year contracts go through Fortinet’s partner portal and are registered directly against your hardware, giving you a clean support record tied to the device serial. If you’re stacking this with hardware orders or aligning it with an existing bundle contract expiry, let us know and we’ll help co-term properly so all your FS-1024E coverage expires on the same date.