Fortinet FortiSwitch 124G FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-S24GN-314-02-60)

SKU: FC-10-S24GN-314-02-60

Original price was: CAD$518.96.Current price is: CAD$432.46.

Save:17%You save CAD$62.67
FortiCare Essential 5-Year support for the FS-124G (standard, non-PoE) provides firmware updates, asset portal access, and return-and-replace RMA for the full five-year service life of the switch.
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Product description

Enterprise access-layer switches like the FS-124G routinely stay in production for five to seven years. Purchasing a single 5-Year Essential contract (FC-10-S24GN-314-02-60) at $313.33 covers the full deployment without four renewal cycles, re-approval workflows, or price-increase exposure on later years. Compared to five consecutive 1-Year terms ($352.50 total), the 5-Year term saves $39.17 per switch. This SKU covers the standard FS-124G: 24 GE ports, 4 SFP uplinks, no PoE budget.

What it covers

FortiCare Essential (service code 314) maintains firmware and hardware entitlements on the FS-124G for five uninterrupted years:

  • All firmware updates and security patches Fortinet releases for the FS-124G across the term
  • Online tools and knowledge base access through the FortiCare portal
  • Fortinet Asset Management portal registration and inventory visibility
  • Return-and-replace RMA: open a case, ship the failed unit, receive a replacement
  • Next-business-day critical-issue response via the online support portal

Telephone support and advance-replacement RMA require Premium or Elite. Essential delivers the coverage most access-layer deployments need at the lowest total cost over the switch’s service life.

Who needs it

The 5-Year term removes support renewals from the annual calendar for the FS-124G entirely. Best fit for:

  • Campuses, branch offices, or warehouses where access switches are replaced on a 5-to-7-year cycle
  • IT managers who want to eliminate recurring administrative tasks for stable, low-complexity switch deployments
  • Finance teams that prefer to book multi-year support costs in a single procurement event

As with all code-314 contracts, this is renewal only — it cannot be purchased alongside a new FS-124G. The switch must already be registered with Fortinet before this SKU applies.

Activation & delivery

This is an electronic license valid worldwide. DataCenter360.ca delivers the 5-year license key to your order email on the day of purchase. Activate it in the Fortinet Support Portal (support.fortinet.com) against your FS-124G serial number. If your existing contract still has time remaining, Fortinet stacks the new five years from that expiry date — no coverage is lost. No geographic restriction applies.

One service vs the bundle

FortiCare Essential is the foundation tier. The comparison below shows the full FortiCare hierarchy so you can confirm Essential is the right level before committing to a five-year term:

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

For organizations refreshing access-layer switches across multiple sites, DataCenter360.ca can quote 5-Year Essential contracts for a full fleet of FS-124G units in a single purchase order — synchronizing all renewal dates and concentrating support spend into one budget line. Request a quote with your switch count and serial numbers and we will prepare a consolidated proposal with volume pricing where applicable.

Frequently asked questions

Does FC-10-S24GN-314-02-60 cover the FS-124G-FPOE (PoE) model?
No. This SKU applies only to the standard FS-124G (non-PoE). The FPOE variant uses a separate FortiCare service SKU. Verify your switch model label or serial number before purchasing a 5-year commitment.
What is the total saving of the 5-year term over five 1-year renewals?
The 5-Year Essential SKU is $313.33. Five consecutive 1-Year SKUs at $70.50 each total $352.50 — a $39.17 saving per switch. Across a fleet of 20 switches that is $783.40 before counting reduced administrative overhead.
If my current Essential contract still has 18 months left, what happens when I activate a 5-year term?
Fortinet stacks the new term from your current expiry date. Your existing 18 months are preserved and the 5-year term begins after that, giving you 6.5 years of total coverage from today.
Is next-business-day response sufficient for a production access switch?
For non-critical access-layer segments where a spare is available or a brief outage is acceptable, next-business-day response is typically sufficient. If the switch supports a high-criticality segment, FortiCare Premium (1-hour response, advance-replacement RMA) or Elite (15-minute response) may be more appropriate.
Can I upgrade to FortiCare Premium after purchasing the 5-year Essential term?
Yes. Fortinet provides upgrade SKUs that convert remaining Essential entitlement to Premium or Elite. Contact DataCenter360.ca with your FS-124G serial number and expiry date and we will quote the upgrade. The 5-year term does not lock you into Essential if requirements change.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S24GN-314-02-60

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