Original price was: CAD$167.69.CAD$157.22Current price is: CAD$157.22.
A 3-year FortiCare Premium contract is the most balanced option for FAP-221K deployments that are past the pilot stage and entering steady-state operation. Three years of coverage at the Premium tier locks in 1-hour critical-issue response and advanced hardware replacement without requiring annual renewal activity, while keeping the commitment shorter than a full 5-year term. This is a practical choice for organizations standardizing on Wi-Fi 6 infrastructure and wanting predictable support costs across a refresh cycle.
FortiCare Premium for the FAP-221K includes 1-hour response for Severity 1 (critical) cases, telephone access to Fortinet support engineers, firmware updates, security patches, and access to the online asset portal. Hardware replacement under this tier is advanced: Fortinet ships a replacement unit before receiving the failed device, reducing site downtime compared to the Essential tier’s return-and-replace process. Firmware updates are required to maintain 802.11ax performance, driver fixes, and security advisories specific to the FAP-221K.
FortiCare Premium suits network teams where a downed FAP-221K directly disrupts operations, such as high-density conference centers, hospital wings, retail floors, or campus buildings where the dual-radio Wi-Fi 6 capacity carries hundreds of concurrent clients. Teams that cannot tolerate a next-business-day wait for a replacement unit or require a direct phone line to support engineers will find Essential insufficient for their uptime requirements.
This is a software entitlement with no physical component. After purchase, Fortinet issues a license key that the administrator registers against the FAP-221K serial number at support.fortinet.com. The support contract activates immediately on registration and runs for 3 years from the activation date. No hardware shipment or on-site visit is required, and delivery works the same way for buyers in any country, making this SKU available worldwide.
FortiCare Premium is a support and maintenance contract only. It does not include FortiGuard threat-intelligence subscriptions, WLAN cloud-management entitlements, or SD-WAN licensing. Compare the three FortiCare tiers in the table below to confirm Premium is the appropriate level. For buyers who prefer a single line item, Fortinet also offers BDL SKUs that bundle the FAP-221K hardware with a support term at a combined price.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
DataCenter360.ca is an authorized Fortinet Select Partner. The 3-year term is the most popular choice for established FAP-221K deployments because it reduces renewal overhead while delivering a lower effective annual cost than buying successive 1-year contracts. It is also the natural fit when aligning access-point support to a 3-year hardware refresh cycle. License keys are delivered electronically to the email address on the order.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-221K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P221K-247-02-36 |
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