Fortinet FortiGate 401G FortiCare Premium to Elite Upgrade, 3-Year (FC-10-FG4H1-204-02-36)

SKU: FC-10-FG4H1-204-02-36

Original price was: CAD$5,050.18.Current price is: CAD$4,117.01.

Save:18%You save CAD$669.37
FC-10-FG4H1-204-02-36 upgrades an existing FortiCare Premium contract on the FortiGate 401G to Elite tier for 3 years, providing 15-minute critical-issue response, Extended LTS access, and the Elite monitoring portal, delivered electronically worldwide.
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Product description

Running a FortiGate 401G in a role where uptime directly affects business continuity, and planning to stay on Elite support for more than one year, makes the 3-year term the logical choice. FC-10-FG4H1-204-02-36 locks in 15-minute critical-issue response and Elite monitoring visibility for three consecutive years, removing the annual renewal cycle from your support planning calendar and giving your team a stable SLA baseline across multiple budget periods.

What it covers

FC-10-FG4H1-204-02-36 elevates a FortiGate 401G’s active FortiCare Premium contract to Elite for a 3-year period. The defining change is the critical-issue response target: Elite commits to 15 minutes, versus one hour at Premium. The upgrade additionally activates Extended Long-Term Support firmware access and the Elite monitoring portal. All prior Premium entitlements are retained for the full 36 months: 24×7 telephone support, advanced replacement RMA, priority RMA add-on eligibility, firmware updates, online tools, and the asset portal.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

The 3-year term suits organizations that have already validated Elite support in production or operate under compliance frameworks specifying sub-one-hour incident response. Security operations teams managing FortiGate 401G units in data-center aggregation or campus-edge roles benefit from continuous Elite monitoring visibility across a multi-year horizon. The extended term also reduces administrative overhead: one purchase covers three renewal cycles, freeing procurement and IT resources for higher-priority work.

Activation & delivery

After purchase, the FC-10-FG4H1-204-02-36 license key arrives electronically by email. You register it in the Fortinet Support Portal against the specific FortiGate 401G serial number, converting that unit’s Premium contract to Elite for 36 months. No physical shipment occurs. Because delivery is electronic, the activation process is the same whether you are based in North America, Europe, Asia-Pacific, or elsewhere worldwide.

One service vs the bundle

FC-10-FG4H1-204-02-36 is a support-tier upgrade only. It does not bundle FortiGuard subscription content, UTM features, or threat-intelligence feeds. Organizations that also need security subscriptions on the FortiGate 401G must purchase those separately. Keeping the upgrade as a discrete SKU makes the 3-year support cost visible as its own budget line, independent of security subscription pricing changes that may occur over the same period.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving customers worldwide. Purchasing FC-10-FG4H1-204-02-36 through DataCenter360.ca ensures the key is issued through a legitimate partner channel, which Fortinet requires for proper Support Portal registration. The 3-year term means this single purchase carries your FortiGate 401G Elite support through three budget cycles, giving finance a predictable line item without mid-term renewal risk.

Frequently asked questions

Can I apply FC-10-FG4H1-204-02-36 to more than one FortiGate 401G unit?
No. Each upgrade SKU applies to a single FortiGate 401G serial number. You need one FC-10-FG4H1-204-02-36 per unit you want to upgrade to Elite.
What does Extended LTS access mean in practice?
Extended LTS allows you to remain on designated Long-Term Support firmware branches beyond the standard support window. This is useful for environments with strict change-management requirements where frequent firmware migrations are not feasible.
What is the Elite monitoring portal?
The Elite monitoring portal gives Fortinet Support proactive visibility into the health of your FortiGate 401G. It allows earlier identification of potential issues before they escalate to critical events, complementing the 15-minute response SLA.
If my FortiCare Premium still has 18 months remaining, how does the 3-year Elite term layer on?
The upgrade typically co-terms with or extends the existing contract. Confirm with Fortinet Support how the 36-month Elite term applies to your specific serial number and remaining Premium period before ordering.
Is there a difference in entitlements between the 3-year and 1-year upgrade SKUs?
No. The entitlements are identical: 15-minute critical-issue response, Extended LTS access, and the Elite monitoring portal. The only difference is the contract duration.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-401G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG4H1-204-02-36

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