Original price was: CAD$24,526.63.CAD$19,569.11Current price is: CAD$19,569.11.
Some environments cannot return failed hardware. Classified networks, financial infrastructure, healthcare systems, and government facilities often have strict policies about what physical equipment can leave a facility — even broken equipment carrying residual configuration data. Fortinet’s Secure RMA service was built for exactly that situation.
This subscription (FC-10-F26F1-301-02-36) activates a 3-year Secure RMA entitlement on a single FortiGate 2601F appliance. When the unit fails, Fortinet ships an advanced replacement to you. The defective unit stays on your premises: Fortinet waives the standard return requirement so you retain full custody of the hardware and any configuration data stored on its non-field-replaceable solid-state media.
FortiGate appliances store configuration and operating data on internal solid-state media that cannot be removed without invalidating the warranty. Under a standard RMA contract, the faulty unit must be returned to Fortinet for processing. Under Secure RMA, the return requirement is lifted, so:
Secure RMA is an add-on entitlement that works alongside your existing FortiCare Premium or FortiCare Elite support contract. The FortiCare support tier sets response times and telephone access; Secure RMA sets the hardware-return policy. Both are needed for full coverage.
Secure RMA is eligible for customers with FortiCare Premium or FortiCare Elite. The table below shows where Secure RMA fits within the broader support structure:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Secure RMA eligible | ✓ | ✓ | ✓ |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Secure RMA is the right choice for FortiGate 2601F deployments where data custody is a hard requirement:
If a standard return is acceptable for your environment, FortiCare Premium with an optional Priority RMA add-on may deliver faster on-site hardware replacement at a lower overall cost. Consider Secure RMA when the non-return provision is a genuine business requirement, not just a preference.
FC-10-F26F1-301-02-36 is delivered electronically to any country as a Fortinet contract entitlement. After purchase, DataCenter360.ca processes the order with Fortinet and you receive the contract registration details by email, typically within one business day. Activate the contract against your FortiGate 2601F’s serial number through the Fortinet Support Portal at support.fortinet.com. The 3-year term begins on the activation date.
No physical shipment is involved at purchase; the Secure RMA entitlement becomes active once registered and Fortinet’s records are updated to reflect the non-return arrangement for your specific unit.
DataCenter360.ca is an authorized Fortinet Select Partner selling FortiCare and RMA services to enterprise and government customers worldwide. For a 3-year Secure RMA contract on the FortiGate 2601F, place your order online or contact us for a formal quote — multi-unit discounts and net-30 invoicing are available for qualified organizations. The 1-year (FC-10-F26F1-301-02-12) and 5-year (FC-10-F26F1-301-02-60) terms are also listed in the store if a different coverage window fits your procurement cycle.
With a standard RMA, you return the defective unit to Fortinet after receiving a replacement. Under Secure RMA, Fortinet waives the return requirement: the failed FortiGate 2601F stays in your custody. This matters because FortiGate appliances store configuration data on internal solid-state media that cannot be removed without voiding the warranty, so a standard return means that data leaves your facility with the hardware.
Secure RMA is a separate add-on that changes the hardware-return policy. It does not replace FortiCare Premium or FortiCare Elite — you need an active FortiCare support contract to receive technical assistance, firmware access, and the standard RMA service. Secure RMA then modifies that RMA process so the defective unit is not returned. Both contracts should be registered against the same FortiGate 2601F serial number.
FC-10-F26F1-301-02-36 is sold and delivered electronically to customers in any country. Fortinet’s country-level service availability page lists where Secure RMA hardware replacement is physically supported — check that page or contact DataCenter360.ca to confirm availability for your specific location before purchasing. The subscription license itself has no geographic restriction.
The term begins on the date you activate the contract in the Fortinet Support Portal against your FortiGate 2601F’s serial number. The purchase date and the activation date may differ — if you buy in advance of deployment, the clock starts when you register the contract, not when you place the order. Keep this in mind when planning multi-year coverage aligned to a device’s deployment date.
Fortinet does not prescribe a specific destruction procedure for the retained unit; they simply waive the return requirement. Your organization’s own data-destruction or decommissioning policy governs what happens next. Many organizations follow NIST 800-88 media sanitization guidelines or conduct a physical destruction process appropriate to their classification level. DataCenter360.ca recommends documenting whatever procedure you follow for audit purposes.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2601F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F26F1-301-02-36 |
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