Fortinet FortiGate 2601F DC Secure RMA Service, 1-Year (FC-10-FD261-301-02-12)

When a FortiGate 2601F-DC fails in a classified or data-sensitive environment, standard RMA creates a compliance problem: Fortinet appliances store configuration and key material on non-removable solid-state media, so shipping the chassis out exposes that data to an uncontrolled chain of custody. The Secure RMA service (FC-10-FD261-301-02-12) eliminates that exposure. Instead of returning the defective unit, your team receives an advanced replacement appliance and is authorized to destroy the failed hardware on-site, keeping everything within your premises.

What the Secure RMA Service Covers

Secure RMA is a subscription add-on to an active FortiCare Premium or Elite contract. When a hardware failure is confirmed, Fortinet ships an advanced replacement FortiGate 2601F-DC before receiving the defective unit back. Under this service, the standard return obligation is waived: you may destroy the failed device at your facility according to your own data-destruction procedures. There is no courier collecting hardware that holds your firewall policy, VPN keys, or SD-WAN configuration.

• Advanced replacement dispatched before return of the faulty unit
• Non-return of defective hardware explicitly authorized
• Covers the FortiGate 2601F-DC appliance (SKU: FC-10-FD261-301-02-12)
• 1-year subscription term, delivered electronically to your Fortinet Support portal
• Country-level availability managed by Fortinet; confirm coverage before ordering

Who Needs Secure RMA

Government agencies, defense contractors, financial institutions, healthcare networks, and research facilities that handle classified or regulated data face the same obstacle: security policy requires all decommissioned hardware to be destroyed in a controlled, auditable manner. Standard RMA, which involves shipping units to Fortinet’s depot, cannot satisfy that requirement. Secure RMA is built for exactly this scenario.

The FortiGate 2601F-DC is a high-throughput, data-center-class next-generation firewall meant for high-availability deployments where unplanned downtime is unacceptable. Getting a replacement unit shipped quickly, without the data-custody risk of a return shipment, is the operational outcome Secure RMA delivers.

Activation and Delivery

FC-10-FD261-301-02-12 is a software entitlement. After purchase, DataCenter360.ca processes the order and a license record is registered to your device’s serial number in the Fortinet Support portal, typically within one business day. The subscription runs for 12 months from activation. Renewing before expiry keeps Secure RMA coverage intact with no gap; multi-year terms are available if you prefer a longer commitment at a lower per-year cost.

Secure RMA and the FortiCare Support Tiers

Secure RMA works alongside your FortiCare tier, not instead of it. Essential-tier customers are not eligible for Priority RMA add-ons, including Secure RMA. Premium and Elite customers are eligible. The table below shows how RMA and support terms differ across tiers so you can confirm your base contract before adding Secure RMA.

Buying from DataCenter360.ca

DataCenter360.ca stocks all three term lengths for the FortiGate 2601F-DC Secure RMA service: 1-year, 3-year, and 5-year. As an authorized Fortinet Select Partner, we deliver the entitlement electronically at a discount to MSRP. For procurement workflows that require a formal quote — renewal cycles, volume orders, or purchase-order-based accounts — use the quote request on this page and include your device serial number to speed up processing.