Fortinet FortiSwitch 124F FortiCare Elite Support, 5-Year (FC-10-S124N-284-02-60)

Access-layer switches often outlast shorter planning horizons. A non-PoE FortiSwitch 124F has no PoE power budget to manage and no powered devices creating additional failure points, which contributes to a longer practical service life. FC-10-S124N-284-02-60 at $501.88 covers five full years of FortiCare Elite Support with a single purchase, eliminating renewal cycles for the duration and giving budget owners a fixed, known support cost for a long-lived asset.

What it covers

FortiCare Elite Support at the 5-year term includes 24×7 TAC access by phone and portal, firmware and security signature updates, Next Business Day hardware replacement for the FS-124F, and access to Fortinet senior support engineers with priority escalation on high-severity cases. The entitlement runs continuously for five years from the activation date, with no renewal action needed during the covered period. Coverage level is identical to the 1-year and 3-year Elite SKUs.

Who needs it

Organizations with non-PoE 124F switches firmly embedded in a stable access layer and expected to remain in service beyond the typical 3-year planning horizon. Common scenarios include switches in branch wiring closets or dedicated distribution frames where the hardware refresh cycle is driven by vendor end-of-support timelines rather than annual budget reviews. IT managers who want to minimize procurement touchpoints across a long asset lifecycle will find the 5-year term the least-overhead option available for this model.

Activation & delivery

The license is delivered electronically by Fortinet following purchase. No physical shipment occurs. Activation is tied to the FS-124F serial number in the FortiCare Support Portal, and the 5-year entitlement is set at that point. Delivery is worldwide with no geographic restrictions, making it available for global deployments of the FS-124F regardless of where the switch is installed.

One service vs the bundle

FC-10-S124N-284-02-60 covers hardware support (TAC, firmware access, NBD replacement) for the physical FS-124F unit. It does not include FortiGuard subscription services, which are licensed separately at the managing FortiGate level. For a long-lived 124F deployment, pairing this license with a similarly long-term FortiGate support agreement on the upstream device gives consistent, aligned expiry dates across the FortiLink fabric, simplifying future renewal planning.

Buying from DataCenter360.ca

When committing support coverage for five years, buying through an authorized Fortinet channel partner matters for correct registration and long-term validity. DataCenter360.ca is an authorized Fortinet Select Partner, ensuring the license flows through the correct channel and is registered to your asset without issues at activation. For multi-switch deployments where you are extending coverage on several 124F units simultaneously, we can bundle them into a single quote with aligned expiry dates. Contact us to discuss a consolidated renewal package across your Fortinet stack.

Frequently asked questions