Fortinet FortiSwitch 224E FortiCare Elite Support, 1-Year (FC-10-W0300-284-02-12)

Annual support contracts make sense when your switch deployment is still being sized, or when procurement prefers a year-by-year commitment before locking into a longer term. FC-10-W0300-284-02-12 keeps your FortiSwitch 224E covered for 12 months under Fortinet’s highest support tier, with no gap in TAC availability or firmware entitlement during that period. At $149.34, it is the lowest-entry option for Elite coverage on the FS-224E , useful for organizations evaluating the tier before committing to a multi-year agreement.

What it covers

FortiCare Elite (service code 284) is Fortinet’s top support level for switch hardware. This 1-year contract for the FS-224E includes 24×7 access to Fortinet’s Technical Assistance Center (TAC), advanced hardware replacement with next-business-day or better RMA dispatch, all FortiSwitchOS firmware releases and security patches published during the 12-month term, and elevated support priority over lower-tier contracts. Coverage is bound to the serial number of a single FortiSwitch 224E unit , the 24-port GE + 4x SFP non-PoE managed switch.

Who needs it

This SKU fits IT managers running a FortiSwitch 224E who prefer annual renewal cycles, organizations that rotate or redeploy access-layer hardware on roughly a yearly schedule, or teams trialing Elite-tier support before making a multi-year commitment. It is also a practical choice when a switch was deployed mid-year and aligning a short first-term contract to an annual renewal date simplifies future procurement.

Activation & delivery

FC-10-W0300-284-02-12 is an electronic entitlement , no physical shipment occurs. After purchase, Fortinet delivers the license key by email, typically within one business day. You register the key against your FS-224E serial number in the Fortinet Support Portal (support.fortinet.com), and the 12-month coverage period begins immediately on activation. Because delivery is fully digital, this license is available to buyers worldwide with no geographic restriction.

One service vs the bundle

FortiCare Elite (code 284) is a support and hardware replacement contract only , it does not include FortiGuard security subscriptions, network access control intelligence, or FortiCloud management licenses. If your FS-224E operates in a FortiLink-managed topology, the FortiGate upstream handles centralized policy enforcement under its own licenses. This Elite contract ensures the switch hardware and firmware stay supported and replacement-eligible, independent of which security services you run at the gateway.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 1-year term is the right starting point if your team wants to experience Elite-tier RMA and TAC priority before committing further. Place the order online, receive the activation key, and register before your current support window closes. If you are comparing the 1-year rate against the 3-year or 5-year options, our team can walk through the per-year cost difference across all three terms for the FS-224E.

Frequently asked questions