Fortinet FortiSwitch 424E FPOE FortiCare Elite Support, 3-Year (FC-10-S424F-284-02-36)

Three years of uninterrupted FortiCare Elite coverage, purchased in a single transaction: FC-10-S424F-284-02-36 covers the FortiSwitch 424E-FPOE for 36 months under Fortinet’s top individual support tier. For campus and branch networks built on a three-year infrastructure refresh cycle, aligning the support term to the hardware lifecycle eliminates annual renewal tasks and gives finance teams a fixed, predictable support cost across the full period.

What it covers

FortiCare Elite is Fortinet’s premium per-device support tier. For the FortiSwitch 424E-FPOE, this 3-year subscription includes:

• 24×7 access to Fortinet’s Technical Assistance Center by phone, web portal, and chat for the full 36-month term
• All firmware and software updates released during the coverage period
• Next-business-day advance hardware replacement: a replacement unit ships before you return the failed switch
• Online case management with priority routing

Coverage is tied to the specific FS-424E-FPOE serial number registered against this key. It does not cover other devices.

Who needs it

The 3-year term matches the planning horizon of most enterprise and campus network refresh cycles. IT teams that deploy FortiSwitch 424E-FPOE units and plan to keep them in service for at least three years avoid the recurring overhead of annual renewals by purchasing a single 36-month subscription. Security-conscious organizations that want consistent firmware update access throughout a multi-year deployment also benefit, since active coverage is the only path to Fortinet firmware releases.

Activation & delivery

FortiCare Elite is an electronic service. After purchase, Fortinet issues a registration key by email. You activate the key in the Fortinet support portal (support.fortinet.com) against the FS-424E-FPOE serial number, and the 36-month term begins immediately. There is no hardware to ship and no customs process to manage. Delivery works the same way for buyers in any country worldwide.

One service vs the bundle

The FS-424E-FPOE is also sold as a hardware bundle that includes an initial support term. Purchasing this 3-year subscription separately is appropriate when renewing a unit coming off its original bundle support, when the hardware was acquired without a support term attached, or when a 3-year term fits your budget cycle better than the term included in a bundle. This SKU covers support services only. The switch hardware and any FortiGuard security intelligence subscriptions are separate purchases.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Ordering FC-10-S424F-284-02-36 delivers a registration key by email, typically the same business day. A single 3-year purchase covers the switch for a full hardware refresh cycle with no interim renewal tasks. At the end of the 36-month term, renew with an additional 3-year or 5-year support SKU. If your team requires a formal quotation before issuing a purchase order, submit a request through the quote link on this page.

Frequently asked questions