Fortinet FortiSwitch 424E POE FortiCare Elite Support, 1-Year (FC-10-S424P-284-02-12)

SKU: FC-10-S424P-284-02-12

Original price was: CAD$455.88.Current price is: CAD$379.90.

Save:17%You save CAD$55.05
FortiSwitch 424E-POE FortiCare Elite Support, 1-Year (FC-10-S424P-284-02-12) delivers 24×7 TAC access and Next Business Day hardware replacement for the FS-424E-POE campus switch for 12 months, available as an electronic license shipped worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

Annual renewal cycles give IT teams a natural checkpoint to reassess support needs, and some organizations prefer that flexibility over a multi-year commitment. FC-10-S424P-284-02-12 delivers a full year of FortiCare Elite coverage on the FortiSwitch 424E-POE, keeping Fortinet’s highest support tier active without locking in a longer term. For environments where budgets are approved annually or where a switch refresh may occur within 12 months, the 1-Year contract fits the planning cycle without paying for years of coverage you may not need.

What it covers

FortiCare Elite is Fortinet’s top-tier hardware and technical support offering. This 1-Year license keeps the FS-424E-POE covered with 24×7 access to Fortinet’s Technical Assistance Center (TAC), Next Business Day (NBD) hardware replacement, and advanced RMA options. Elite adds a designated TAC team and enhanced SLA commitments that go beyond the FortiCare Premium (svc_code 247) tier. Coverage is tied to the FortiSwitch 424E-POE serial number — not the upstream FortiGate controller — and activates in the Fortinet Support Portal for 12 months from the registration date.

Who needs it

This 1-Year term suits organizations that renew support contracts annually alongside software assurance or capital equipment refresh cycles. It also works well for sites mid-way through a hardware lifecycle where a longer term would extend beyond the planned replacement date. Campus access-layer deployments running the FS-424E-POE to power IP phones, wireless APs, and IP cameras depend on uptime; Elite’s NBD hardware replacement minimizes downtime when a hardware fault occurs. Any site that wants the highest Fortinet support tier but prefers annual budget control should start here.

Activation & delivery

FC-10-S424P-284-02-12 is an electronic license. After purchase, Fortinet delivers the activation key by email, typically within one business day. You register the key in the Fortinet Support Portal (support.fortinet.com) against the FS-424E-POE serial number to start the 12-month coverage window. No physical shipment occurs. This license is available to customers worldwide with no geographic restriction on electronic delivery.

One service vs the bundle

FortiCare Elite (svc_code 284) covers hardware support and TAC access for the FortiSwitch 424E-POE itself. It does not include FortiGuard security feed subscriptions or any FortiLink management license; those require separate SKUs if your deployment needs them. If you need a combined bundle covering both support and security services, FortiSwitch bundle offerings exist separately. If your goal is simply to maintain or renew Elite support on an existing FS-424E-POE for one year, this standalone service is the correct purchase.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Purchasing FC-10-S424P-284-02-12 here means your order goes through an official channel, with direct access to Fortinet’s partner support resources. This SKU is in stock and available for immediate order. If you are renewing Elite support on a single switch or coordinating a small number of annual renewals, this is a straightforward single-unit purchase. Contact us for a quote if you have questions about your current support status or renewal timeline.

Frequently asked questions

What is the difference between FortiCare Elite and FortiCare Premium for the FortiSwitch 424E-POE?
FortiCare Premium (svc_code 247) provides 24×7 TAC access and Next Business Day hardware replacement. FortiCare Elite (svc_code 284) adds a designated TAC team and enhanced SLA commitments, making it Fortinet’s highest support tier. Both contracts cover the FortiSwitch hardware and are tied to the switch serial number, not the FortiGate controller.
Does this 1-Year license cover the FortiGate that manages the FS-424E-POE via FortiLink?
No. FC-10-S424P-284-02-12 is registered to the FortiSwitch 424E-POE serial number only. The FortiGate requires its own separate FortiCare support contract.
How is this license delivered and how long does delivery take?
The license is delivered electronically. Fortinet sends the activation key by email after purchase, typically within one business day. You then register it in the Fortinet Support Portal against the switch serial number to start coverage. No physical shipment occurs.
Can I upgrade from a 1-Year term to a 3-Year term while the contract is still active?
Fortinet does not offer mid-term upgrades to a longer term on an active support contract. When this 1-Year term expires, you can renew with the 3-Year (FC-10-S424P-284-02-36) or 5-Year (FC-10-S424P-284-02-60) SKU at that time.
Is this license available to customers outside Canada?
Yes. FortiCare Elite Support is an electronic license and DataCenter360.ca delivers it worldwide. There is no geographic restriction on electronic delivery.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424P-284-02-12

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