Fortinet FortiSwitch 424E POE FortiCare Elite Support, 3-Year (FC-10-S424P-284-02-36)

SKU: FC-10-S424P-284-02-36

Original price was: CAD$1,367.65.Current price is: CAD$1,139.70.

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FortiSwitch 424E-POE FortiCare Elite Support, 3-Year (FC-10-S424P-284-02-36) covers the FS-424E-POE with 24×7 TAC, Next Business Day hardware replacement, and a designated Fortinet TAC team for 36 months, delivered as an electronic license worldwide.
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Product description

A three-year support term matches the typical mid-lifecycle refresh window for access-layer switching and eliminates the administrative overhead of two additional annual renewals. FC-10-S424P-284-02-36 locks in FortiCare Elite coverage on the FortiSwitch 424E-POE for 36 months, protecting the PoE infrastructure that powers IP cameras, wireless APs, and VoIP handsets connected to the switch’s 24 PoE+ ports. Compared with purchasing three consecutive 1-Year contracts, the 3-Year term consolidates procurement into a single order and often reduces the per-year support cost.

What it covers

This 3-Year license maintains FortiCare Elite on the FS-424E-POE for the full 36-month period: 24×7 TAC access, Next Business Day hardware replacement, advanced RMA options, and a designated TAC team with enhanced SLA commitments that exceed the FortiCare Premium (svc_code 247) tier. Coverage is tied to the FortiSwitch 424E-POE serial number and activates in the Fortinet Support Portal from the registration date. Elite is Fortinet’s highest support tier, and this contract keeps it in place without requiring an annual renewal action for three years.

Who needs it

The 3-Year term fits organizations that align support contracts with capital expense cycles or budget planning horizons of two to four years. It is well suited to education, healthcare, and enterprise campus environments where the FS-424E-POE’s 370W total PoE budget is delivering power to a dense deployment of APs or IP phones and a support gap would cause direct operational impact. IT teams that want to reduce the number of annual renewal tasks on their calendar, without committing to the full five-year term, find the 36-month option the right balance of commitment and flexibility.

Activation & delivery

FC-10-S424P-284-02-36 is an electronic license with worldwide delivery. Fortinet sends the activation key by email, typically within one business day of purchase. Register the key in the Fortinet Support Portal (support.fortinet.com) against the FS-424E-POE serial number to begin the 36-month coverage window. No physical shipment is involved, and there is no geographic restriction on delivery.

One service vs the bundle

This SKU provides Elite-tier hardware support and TAC access for the FortiSwitch 424E-POE. It does not bundle FortiGuard subscription services or FortiLink management licenses; those require separate purchases if needed. If your deployment requires a combined support-and-security bundle, FortiSwitch bundle SKUs are available separately. If your objective is to maintain or reinstate Elite support on an existing FS-424E-POE for three years, this standalone service is the direct purchase without paying for services you may not need.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and this SKU is in stock for immediate order. The 3-Year term is a popular choice for customers renewing Elite support on access-layer switches mid-lifecycle. We process both single-unit and multi-switch renewals; if you are coordinating Elite renewals across several FS-424E-POE switches at the same time, contact us for a multi-unit volume quote to simplify the renewal in one order.

Frequently asked questions

Does the 3-Year coverage period begin immediately after purchase?
Coverage starts when you register the activation key in the Fortinet Support Portal. If there has been a gap since a previous contract expired, Fortinet may backdate the start to the original expiry date or begin from the registration date depending on your entitlement status. If your previous contract lapsed, contact Fortinet TAC or a partner before registering to clarify the start date.
What hardware does FC-10-S424P-284-02-36 cover?
This contract covers the FortiSwitch 424E-POE (FS-424E-POE) unit identified by its serial number. The FortiGate that manages the switch via FortiLink requires its own separate support contract.
Is FortiCare Elite (svc_code 284) a higher tier than FortiCare Premium (svc_code 247)?
Yes. Elite is Fortinet’s highest support tier. It includes everything in Premium — 24×7 TAC and Next Business Day hardware replacement — and adds a designated TAC team and enhanced SLA commitments. Service code 284 always refers to the Elite tier.
Can one purchase of FC-10-S424P-284-02-36 cover multiple FortiSwitch units?
No. Each license is tied to one FortiSwitch serial number. To cover multiple FS-424E-POE switches, purchase one contract per unit. Contact DataCenter360.ca for multi-unit pricing if you are renewing support on several switches at once.
Is worldwide delivery available for this license?
Yes. FortiCare Elite Support is an electronic license and DataCenter360.ca delivers it to customers worldwide. No physical shipment occurs, so there is no geographic restriction.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424P-284-02-36

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