Original price was: CAD$931.64.CAD$776.37Current price is: CAD$776.37.
Keeping a FortiSwitch 524D-FPOE in peak condition means more than routine care. As the full PoE variant of the 524D, this switch powers edge devices directly over its ports while aggregating traffic at the campus core. When something goes wrong, the stakes are higher than with a non-PoE peer: IP cameras, access points, and VoIP phones lose power along with connectivity. FortiCare Elite Support (FC-10-W0505-284-02-12) is the highest support tier Fortinet offers, and it is designed for exactly this kind of critical hardware.
FortiCare Elite Support provides continuous 24×7 access to Fortinet’s Technical Assistance Center, with priority escalation so your case moves to senior engineers faster. The contract includes next-business-day hardware replacement, meaning a replacement unit ships to you before you return the defective one. Software updates are included for the contract term, giving the FS-524D-FPOE access to all firmware releases and security patches Fortinet publishes during the year. The Elite tier sits above both FortiCare Premium and FortiCare Essential, offering the shortest resolution paths and the most direct TAC engagement.
This contract is suited to network teams running the FortiSwitch 524D-FPOE in environments where downtime carries real cost. Campus aggregation switches that also deliver PoE serve double duty: a failed unit takes down both switching and power to connected devices. Healthcare facilities, financial offices, and enterprise campuses with PoE-dependent infrastructure benefit most from the faster response times and advance hardware replacement that Elite support provides. Organizations subject to compliance or uptime SLAs will also find the Elite tier easier to justify during audits.
FC-10-W0505-284-02-12 is an electronic license delivered worldwide. After purchase, Fortinet sends a registration token to the email address on file. You activate it through the Fortinet Support Portal under your asset’s service profile, and coverage begins on the registration date. No physical shipment is involved in the activation step; hardware replacement units ship only if a replacement claim is filed. The 1-year term starts from the registration date, so activating promptly after purchase maximizes the coverage window.
This SKU covers support only. It does not include FortiGuard security subscriptions, FortiCloud management, or any other service layer. If you need threat intelligence, SD-WAN policy enforcement, or cloud-based logging alongside this support contract, those are separate SKUs. Purchasing support and security services separately lets you renew each on its own cycle and select the exact tier you need for each function without paying for bundled components you may already have.
DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-W0505-284-02-12 is in stock and available for immediate order. Licenses are fulfilled electronically with worldwide e-delivery, so organizations outside Canada can purchase and receive their activation token without geographic restriction. Orders placed with DataCenter360.ca are processed quickly, and our team can assist with multi-unit renewals or questions about aligning this contract with your existing FS-524D-FPOE service profile.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-524D-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2024-09-12 |
| Last Service Extension Date (LSED) | 2028-09-12 |
| End of Support Date (EOS) | 2029-09-12 |
| Product Family | FortiSwitch |
| MPN | FC-10-W0505-284-02-12 |
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