CAD$4,420.54 Original price was: CAD$4,420.54.CAD$3,527.02Current price is: CAD$3,527.02.
Teams running the FortiGate 901G under Fortinet’s FGaaS agreement in an HA pair, but not yet committed to a multi-year term, can move to Elite-tier support with the FC1-10-G0H1G-1185-02-12. It upgrades the FortiCare support level on the FGaaS HA entitlement for one year, bringing the critical-issue response window down to one hour and activating LTS firmware access for the covered period.
This subscription upgrades the FortiCare tier on the FGaaS 901G HA service entitlement to Elite for 12 months. The table below shows what changes with the move from Premium to Elite.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue initial response | Next business day | 2 hours | ✓ 1 hour |
| 24×7 phone & portal support | — | ✓ | ✓ |
| Advance hardware replacement (RMA) | Next business day | Next business day | ✓ Next business day |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Organizations that run the 901G in FGaaS HA mode at data-centre scale often have internal SLAs that require faster TAC response than the Premium 2-hour window provides. The 1-year variant is a practical choice for teams that operate on annual procurement cycles, or for organizations that want to validate Elite-level service alignment before committing to a 3- or 5-year term. If the FGaaS agreement already spans multiple years and Elite is the confirmed direction, the longer-term SKUs (FC1-10-G0H1G-1185-02-36 and FC1-10-G0H1G-1185-02-60) remove the annual renewal step entirely.
FC1-10-G0H1G-1185-02-12 is an electronic subscription key. DataCenter360.ca delivers it to your inbox within one business day of the order. The key is registered in the Fortinet Support Portal against the FGaaS 901G HA service entitlement. An active FortiCare Premium contract must be in place on the entitlement before the upgrade can be applied; the Elite coverage period starts from the Premium expiry date or the registration date, depending on your entitlement configuration.
The 3-year (FC1-10-G0H1G-1185-02-36) and 5-year (FC1-10-G0H1G-1185-02-60) editions cover the same Elite scope for longer periods, reducing renewal overhead when the FGaaS contract is already locked in for the long term. If the 901G is deployed in a standard non-HA FGaaS configuration rather than an HA pair, the FC1-10-G0H1G-1182-02-12 is the parallel 1-year upgrade for that deployment type.
DataCenter360.ca is a Fortinet Select Partner with direct access to the full FGaaS licensing catalog, including FC1-prefix support codes. Delivery is electronic with no customs paperwork or shipping delays. If you need to confirm which upgrade SKU matches your specific FGaaS entitlement configuration before ordering, contact us and we will clarify at no charge.
| Manufacturer | Fortinet |
|---|---|
| Model | FGaaS |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC1-10-G0H1G-1185-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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