Fortinet FortiGate 901G FGaaS Upgrade FortiCare Premium to Elite, 3-Year (FC1-10-G0H1G-1185-02-36)

SKU: FC1-10-G0H1G-1185-02-36

Original price was: CAD$13,261.61.Current price is: CAD$10,469.70.

Save:21%You save CAD$1957.89
FC1-10-G0H1G-1185-02-36 upgrades FortiCare Premium support to Elite on a FortiGate 901G FGaaS HA deployment for three years, delivering a 1-hour critical-issue SLA, priority RMA eligibility, and LTS firmware access. Requires an active Premium contract.
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Product description

Three years of Elite-tier FortiCare coverage for a FortiGate 901G FGaaS HA deployment. The FC1-10-G0H1G-1185-02-36 upgrades an existing FortiCare Premium contract on the 901G as-a-Service pair to Elite, giving the support team a 1-hour P1 response target and LTS firmware access across the full 3-year period. It’s a practical middle ground between committing to five years upfront and managing annual renewal cycles.

What FortiCare Elite Covers

FortiCare Elite is the highest support tier for FortiGate appliances, including FGaaS deployments. The upgrade from Premium adds two meaningful improvements: the critical-issue initial response time drops from 2 hours to 1 hour, and access to the extended LTS firmware branch is included. The table below covers the full tier comparison.

Essential Premium Elite
Critical-issue initial response Next business day 2 hours ✓ 1 hour
24×7 phone & portal support
Advance hardware replacement (RMA) Next business day Next business day ✓ Next business day
Priority RMA add-on eligible
Firmware updates & portal access
Extended LTS support & Elite monitoring portal

Who Buys This

Organizations running high-throughput FGaaS 901G HA deployments at the data center edge often treat support tier as a risk-management decision rather than a cost-cutting opportunity. The 3-year option suits teams aligning coverage to a budget planning window or a service contract that runs on a 3-year cycle. MSPs managing FGaaS infrastructure for enterprise customers frequently purchase multi-year upgrade codes to match the length of the managed service agreement. It avoids the administrative work of re-upgrading every 12 months.

Activation and Delivery

This is an electronic subscription. DataCenter360.ca processes and delivers the activation code within one business day. Apply it in the Fortinet Support Portal under Asset Registration, against the FGaaS 901G HA service entitlement. The portal verifies that an active Premium contract is present before accepting the upgrade, and Elite coverage takes effect immediately, extending from the Premium expiry date.

3-Year Term vs. Other Options

The 1-year version (FC1-10-G0H1G-1185-02-12) provides a shorter commitment for teams evaluating Elite on a new FGaaS deployment. The 5-year edition (FC1-10-G0H1G-1185-02-60) eliminates renewal overhead for the duration of most FGaaS contract cycles. If the FGaaS agreement has a fixed end date, aligning the upgrade term to that date avoids paying for coverage that outlasts the hardware entitlement. All three variants share the same Elite SLA.

Buying from DataCenter360.ca

We carry the full range of FC1-prefix FGaaS service codes as a Fortinet Select Partner. Activation keys are sourced directly through Fortinet distribution and delivered electronically, with no intermediary portal required. Orders go through our standard Fortinet billing channel, so registration in the support portal is straightforward. If your team needs help confirming which 1185 or 1182 entitlement code matches your specific FGaaS deployment configuration, reach out before ordering.

What is the FC1 prefix in this SKU, and how does it differ from FC-10?
FC1-prefix SKUs are FortiGate as a Service (FGaaS) entitlements, where Fortinet provides the hardware as part of a subscription agreement. FC-10 SKUs apply to hardware that the customer owns. If your 901G is under an FGaaS agreement, use FC1-prefix codes for support upgrades.

Does the 3-year upgrade start from today or from my existing Premium expiry?
It extends from the current Premium expiry date, not from the purchase date. The 3-year Elite period stacks forward from whenever your Premium contract currently ends.

Can this code be applied by organizations outside Canada?
Yes. FGaaS support codes are global subscriptions registered in the Fortinet Support Portal against the FGaaS service entitlement. DataCenter360.ca delivers electronically to any country.

What support improvements does Elite provide over Premium on FGaaS deployments?
Elite reduces the P1 critical-issue initial response target from 2 hours to 1 hour, and adds access to the extended LTS firmware branch and the Elite monitoring portal. All standard Premium benefits including 24×7 TAC support and advance RMA carry forward.

Is an active FortiCare Premium contract required before applying this upgrade?
Yes. The upgrade code requires an active Premium contract on the FGaaS 901G HA entitlement at registration. If Premium is not currently active, contact DataCenter360.ca and we can quote a Premium renewal alongside this upgrade in a single order.

Additional information

Additional information

Manufacturer

Fortinet

Model

FGaaS

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC1-10-G0H1G-1185-02-36

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