Fortinet FortiGate 3501F FortiCare Elite Upgrade, 5-Year HA (FC1-10-S35F1-1185-02-60)

SKU: FC1-10-S35F1-1185-02-60

Original price was: CAD$148,383.98.Current price is: CAD$118,391.48.

Save:20%You save CAD$21223.40
FC1-10-S35F1-1185-02-60 is a 5-year FortiCare Premium-to-Elite upgrade for a FortiGate-3501F running in High Availability (HA) under the FGaaS subscription model — reducing critical-issue response from 1 hour to 15 minutes and unlocking the Elite monitoring portal and Extended EoES.
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Product description

Running a FortiGate-3501F in a High Availability cluster demands the fastest possible path from incident to resolution. This 5-year subscription (FC1-10-S35F1-1185-02-60) upgrades FortiCare Premium support to FortiCare Elite specifically for the HA node pair, cutting the critical-issue response target from 1 hour down to 15 minutes for the full term.

What This Upgrade Covers

Once activated, your FortiGate-3501F HA pair moves to the FortiCare Elite service tier. That means a 15-minute response commitment on critical issues, 2-business-hour response on non-critical issues, access to the FortiCare Elite Portal with Proactive Device Insights, and Extended End-of-Engineering-Support (E-EoES) for up to 18 months beyond the standard support window. Firmware access, Fortinet support tools, and the partner-support portal are all included regardless of tier.

FortiCare Tier Comparison

This product places your FortiGate-3501F HA at the Elite tier for the duration of the 5-year term.

FortiCare Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Non-critical response Next business day Next business day 2 business hours
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Extended LTS support & Elite monitoring portal

Who Needs This

This SKU is designed for organizations that have deployed the FortiGate-3501F in an active-passive or active-active HA configuration and need Elite-level SLAs to match internal uptime commitments. Service providers, large enterprises, and financial-sector operators running Fortinet Security Fabric at the 3500F tier are the typical buyers. If your deployment is a standalone (non-HA) FortiGate-3501F, the equivalent upgrade is FC1-10-S35F1-1182-02-60.

Activation and Delivery

This is a Fortinet subscription license delivered electronically. After your order is confirmed, DataCenter360.ca processes the license registration and delivers the activation key by email, typically within 0-1 business days. The key is entered in the FortiGate 3501F management interface or through the FortiCare Support portal to activate Elite coverage on both HA nodes. No hardware shipment is involved.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving organizations across Canada and globally for electronic licensing. For a 5-year commitment at the FortiGate-3501F tier, our team can provide volume pricing, multi-unit quotes, and deployment guidance. Contact us through the quote form with your configuration details for the fastest response.

What is FC1-10-S35F1-1185-02-60 specifically?
It is a 5-year FortiCare Premium-to-Elite support upgrade for a FortiGate-3501F deployed in High Availability (HA) mode under the FGaaS (FortiGate as a Service) subscription model. The FC1 prefix identifies this as an FGaaS-format SKU, S35F1 encodes the FortiGate-3501F platform, and 1185 is the service code for the HA variant of the Elite upgrade. The -02- and 60 indicate the standard FGaaS channel and 5-year term.

Can I use this license outside of Canada?
Yes. FortiCare support licenses are electronic subscriptions delivered and activated worldwide. DataCenter360.ca supplies this license globally with electronic delivery. Hardware products from this store ship within Canada only, but this service license has no geographic restriction.

What is the difference between service codes 1185 and 1182?
Both are FortiCare Premium-to-Elite upgrades for the FortiGate-3501F on FGaaS. Code 1185 applies to a FortiGate-3501F configured in High Availability (HA), covering both nodes in the cluster. Code 1182 applies to a standalone (non-HA) FortiGate-3501F. Make sure you select the code that matches your deployment architecture, as they are not interchangeable.

Does FortiCare Elite cover both nodes in an HA cluster?
Yes. The HA-specific SKU (1185) is structured to cover the primary and secondary nodes in the FortiGate-3501F HA pair. This is why it is a separate SKU from the standalone upgrade (1182). Contact your Fortinet partner or use the FortiCare portal to confirm node registration if you have any questions about multi-unit coverage under FGaaS terms.

Is 5 years the right term, or should I buy annual renewals?
A 5-year term locks in the current list price and eliminates three renewal cycles, which reduces administrative overhead and protects against future price increases. For a high-availability enterprise firewall at the 3501F level, the 5-year term is the most common choice. Shorter 1-year and 3-year versions of this same upgrade (FC1-10-S35F1-1185-02-12 and FC1-10-S35F1-1185-02-36) are also available if procurement or budget cycles require annual flexibility.

Additional information

Additional information

Manufacturer

Fortinet

Model

FGaaS

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC1-10-S35F1-1185-02-60

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