Fortinet FortiGate 1000D FortiCare Elite Upgrade, 1-Year (FC-10-01006-204-02-12)

Running a FortiGate 1000D in production under FortiCare Premium? This upgrade license moves that coverage to Elite tier for twelve months, adding a 15-minute critical-issue response SLA, 18-month extended end-of-engineering-support, and access to the FortiCare Elite Portal with proactive device health insights. One license, one device.

What the Elite Upgrade Adds Over Premium

FortiCare Premium covers 24×7 telephone support and one-hour critical response. Elite tightens those guarantees and adds monitoring capabilities that Premium does not include:

• Critical response: 15 minutes (versus one hour at Premium)
• Non-critical response: 2 business hours (versus next business day at Premium)
• 18-month LTS extension: continued patch availability on long-term supported firmware past the standard engineering-support end date
• FortiCare Elite Portal: unified device health dashboard, security posture recommendations, and proactive monitoring (FortiGate platform only)

Who Needs This License

This upgrade is for organizations with a FortiGate 1000D already registered under FortiCare Premium that need tighter SLAs or the LTS patch extension. Three common situations:

• Data center or edge environments where a one-hour response gap on a Priority-1 incident creates unacceptable risk
• Teams keeping a 1000D in service beyond its standard engineering-support window, using the 18-month LTS release to stay patched without an immediate hardware refresh
• Operations that want centralized health and compliance monitoring through the Elite Portal across registered FortiGate devices

Prerequisite: an active FortiCare Premium subscription on the target FortiGate 1000D serial number is required before activating this upgrade.

Activation and Delivery

This is a software-only subscription license delivered electronically, typically within one business day. After purchase, you receive a Fortinet contract number. Log in to the Fortinet Support Portal (support.fortinet.com), register the contract against the 1000D serial number, and Elite-tier coverage activates immediately. No hardware is shipped and no device configuration changes are required.

This Upgrade vs. a Security Bundle

If security service coverage is also due for renewal, the UTP and Enterprise subscription bundles for the FortiGate 1000D combine FortiCare Premium with IPS, advanced malware protection, URL/DNS filtering, and additional services under one annual line item. Those bundles are available in the store. This Elite Upgrade is for environments that have security services sorted and specifically need the tighter support SLA or the extended LTS patch window that Elite provides.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner carrying the full FortiGate 1000D license catalog. Contract files are issued the same business day in most cases. Contact us for volume pricing across multiple units, or if you need to co-terminate the Elite Upgrade with an existing Premium contract expiry date.