Fortinet FortiGate 1000F Next Calendar Day Priority RMA, 1-Year (FC-10-F1K0F-210-02-12)

A FortiGate 1000F carries 19 Gbps of IPS and 15 Gbps of NGFW throughput in most deployments, which means it usually sits at a network edge or datacenter core where downtime is expensive. The FortiGate 1000F Next Calendar Day Priority RMA Service, 1-Year (FC-10-F1K0F-210-02-12) is the add-on that shortens how fast a failed unit gets replaced: a courier-delivered replacement arrives the next calendar day, including weekends and holidays, rather than waiting for the next business day. It requires an active FortiCare Premium or FortiCare Elite contract on the same appliance and is sold as an electronic subscription, available to customers anywhere in the world.

What this service covers

FortiCare Premium and FortiCare Elite already include standard next-business-day advanced replacement: Fortinet ships the replacement part before the defective unit is returned. This Priority RMA add-on changes the delivery window from “next business day” to “next calendar day,” meaning the replacement can arrive on a Saturday, Sunday, or public holiday if the RMA is confirmed before the applicable country cutoff time. For a FortiGate 1000F running production traffic around the clock, that difference can matter more than the response-time SLA itself.

• Next Calendar Day delivery: once an RMA case is confirmed, a courier delivers the replacement part the following calendar day per local cutoff rules, not the next business day.
• Prerequisite support tier: only available on top of FortiCare Premium or FortiCare Elite; FortiCare Essential is return-and-replace only and is not eligible for Priority RMA add-ons.
• Per-device, per-term: this SKU covers one FortiGate 1000F for twelve months and is registered to that unit’s serial number.

Who needs this add-on

This fits environments where a FortiGate 1000F cannot sit degraded until Monday morning: high-availability pairs where restoring full redundancy fast matters, service-provider or datacenter edges with weekend change windows, and organizations with internal SLAs that already promise calendar-day, not business-day, recovery. If a next-business-day replacement window is acceptable, the base FortiCare Premium or Elite contract already provides that without this add-on.

Support and RMA levels for the FortiGate 1000F

Priority RMA sits on top of the per-device FortiCare tier already active on the appliance. The table below summarizes how the three FortiCare levels handle hardware replacement and response time:

Both Premium and Elite qualify for this Next Calendar Day Priority RMA add-on; Essential does not, since it carries return-and-replace RMA only.

Activation and delivery

This is a subscription license, not a physical part. It is issued electronically and tied to the FortiGate 1000F’s serial number, alongside an existing FortiCare Premium or FortiCare Elite contract. Once active, any qualifying hardware failure on that unit is eligible for next-calendar-day courier replacement instead of the standard next-business-day window, subject to country-level courier availability and cutoff times. Nothing ships as part of this purchase itself; it only takes effect when an RMA case is opened against the covered appliance.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner supporting FortiGate customers worldwide. If a FortiGate 1000F deployment needs faster hardware turnaround than the standard FortiCare RMA window, we can confirm whether Next Calendar Day, 4-Hour Courier, or 4-Hour Courier with On-Site Engineer best matches the recovery target before you order. This subscription is delivered electronically and checkout is fully secured.