Fortinet FortiGate 1000F Next Calendar Day Priority RMA, 5-Year (FC-10-F1K0F-210-02-60)

A FortiGate 1000F guarding a data center edge can’t wait a standard next business day for a replacement chassis if the unit fails at 2am on a Friday. FC-10-F1K0F-210-02-60 is the 5-year Next Calendar Day Priority RMA add-on for the FortiGate 1000F: it shortens the replacement window to a courier delivery arriving the next calendar day, seven days a week, for the life of the five-year term.

What This RMA Add-on Covers

This SKU is not a support plan on its own. It is a Priority RMA (PRMA) add-on that layers on top of an active FortiCare Premium or FortiCare Elite contract for the FortiGate 1000F, and it stacks the Next Calendar Day delivery option over whatever RMA is already included with that base plan. Once the exchange is confirmed with Fortinet, a replacement unit ships by courier and lands the next calendar day, in line with the applicable country cutoff time, including weekends and holidays. The defective unit still gets returned under the standard advanced-replacement process; this add-on only changes how fast the replacement shows up.

Who Needs Next Calendar Day Priority RMA

Buy this when the FortiGate 1000F sits somewhere downtime is expensive: internet edge for a mid-size or large enterprise, a colocation firewall backing customer-facing services, or a branch that can’t absorb a multi-day wait even with an HA pair in place. Organizations running active-passive clusters still want the failed unit back in service fast, since a single point of failure sitting unpatched for days erodes the redundancy they paid for. Teams comfortable with the standard next-business-day RMA that ships with Premium or Elite generally don’t need this add-on; it earns its keep when every extra hour of degraded redundancy carries real risk.

Priority RMA vs. Included FortiCare Support

The table below summarizes the support and RMA differences across FortiCare tiers so it’s clear what this add-on sits on top of. Only Premium and Elite customers are eligible to purchase Priority RMA add-ons at all; Essential is return-and-replace only with no add-on path.

Activation & Delivery

Like every FortiCare service SKU, this is an electronic subscription license, not a physical shipment. Fortinet ties the RMA add-on to the FortiGate 1000F’s serial number in the FortiCare portal, and DataCenter360.ca emails the order confirmation and license reference within 0-1 business days of checkout. There is nothing to install; the coverage applies automatically the next time a hardware fault is reported and confirmed through FortiCare. Because activation is electronic, this SKU ships to any country worldwide, independent of the hardware’s shipping restrictions.

Buying from DataCenter360.ca

We keep FortiGate 1000F support renewals mapped against the model’s existing FortiCare contract so the term dates line up instead of drifting apart year over year. If you’re not sure whether the account already carries Premium or Elite, or which Priority RMA option fits the SLA you’ve committed to internally, send us the serial number and we’ll confirm eligibility before you check out.