Fortinet FortiGate 1001F FortiCare Premium Support, 1-Year (FC-10-F1K1F-247-02-12)

SKU: FC-10-F1K1F-247-02-12

Original price was: CAD$16,022.36.Current price is: CAD$12,783.80.

Save:20%You save CAD$2291.68
FortiGate 1001F FortiCare Premium Support (FC-10-F1K1F-247-02-12) is a 1-year, 24x7x365 support subscription with 1-hour critical-issue response for a single FortiGate 1001F, delivered electronically worldwide.
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Product description

A one-year FortiCare Premium term is the go-to choice when a FortiGate 1001F’s renewal date needs to land on the same calendar cycle as the rest of a security budget, or when a buyer wants to confirm Premium is the right fit before committing to a longer window. FC-10-F1K1F-247-02-12 puts twelve months of that coverage on a single FortiGate 1001F, the appliance built around dual NP7 and CP9 ASICs with 2x 100GE, 8x 25GE, and 16x 10GE interfaces delivering roughly 198 Gbps of firewall throughput and 55 Gbps of IPsec VPN throughput. The support tier riding on top of that hardware determines how fast a real person answers when something breaks.

What FortiCare Premium Covers

Premium sits between Essential and Elite in Fortinet’s per-device support lineup. On the FortiGate 1001F, this license activates:

  • 24x7x365 global technical support, 1-hour response for critical issues and next-business-day response otherwise
  • Phone support alongside web tickets (Essential is web-only)
  • Standard RMA with Advanced Replacement hardware exchange
  • Eligibility to layer Priority RMA or Secure RMA on top later, without upgrading the base tier
  • Firmware releases, the online support portal, and Asset Management Portal access

Who Buys the 1-Year Term

The 1-year length shows up most often in three situations: a fleet whose FortiCare renewals are already staggered on annual cycles and shouldn’t be pushed onto a 3-year clock, a newly deployed 1001F where the team wants a shorter commitment before locking in multi-year pricing, and budget-cycle purchasing where support has to be re-approved every fiscal year regardless of the long-term discount available on 3- or 5-year terms. It costs more per year than the multi-year options, but for those buyers the flexibility is worth it.

Activation & Delivery

Nothing physical ships with this SKU. Fortinet issues the entitlement electronically and applies it against the FortiGate 1001F’s serial number through the FortiCloud / FortiCare portal, so activation happens the same day the license is registered, no matter which country the appliance is running in.

FortiCare Support Tiers

FC-10-F1K1F-247-02-12 licenses the Premium tier. Here’s the quick comparison against Essential and Elite for a 1001F in production:

Feature Essential Premium Elite
Response time (critical issues) Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & Replace Only Standard RMA (Advanced Replacement) Standard RMA (Advanced Replacement)
Priority RMA add-on eligible
Firmware updates & online tools
Extended LTS support & Elite monitoring portal

One Service vs. the Full Bundle

Buying FortiCare Premium on its own makes sense when the 1001F’s FortiGuard security services (application control, IPS, antivirus) already have their own renewal schedule and only support needs a refresh this cycle. If you’re licensing the appliance from a clean slate instead, price it against the UTP or Enterprise subscription bundles for the same model, since those already bundle FortiCare Premium with the security services rather than billing support separately.

Buying FC-10-F1K1F-247-02-12 from DataCenter360.ca

Before checkout we confirm the license lines up with the correct FortiGate 1001F serial number, which is the step most renewal mix-ups skip. This is an electronic entitlement, so delivery isn’t limited by shipping region: the license works the same whether the unit sits in a Canadian rack or overseas. If a 3- or 5-year term would save more over time than the 1-year price suggests, ask and we’ll run the comparison before you buy.

Does FC-10-F1K1F-247-02-12 include the FortiGate 1001F hardware?

No. This SKU is a 1-year FortiCare Premium support license only, applied to a FortiGate 1001F you already own or are purchasing separately. It’s delivered electronically, so it can be assigned to a unit anywhere in the world, not just Canada.

Which appliance can this license be applied to?

It’s built for the FortiGate 1001F specifically and is tied to that unit’s serial number at activation. It doesn’t carry over to a different FortiGate model.

What response time does FortiCare Premium guarantee?

A 1-hour response target for critical issues, 24x7x365, and next-business-day response for non-critical tickets, available by both phone and web.

Is hardware replacement included?

Yes. Premium includes Standard RMA with Advanced Replacement, and the device stays eligible to add Priority RMA or Secure RMA later if your site needs faster or higher-chain-of-custody depot handling.

Why choose a 1-year term instead of 3- or 5-year?

The 1-year term costs more per year than the longer options but avoids a multi-year commitment, which suits fleets on annual renewal cycles or teams that want to confirm Premium fits before locking in a longer license.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-1001F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-F1K1F-247-02-12

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