Fortinet FortiGate 1001F FortiCare Premium Support, 5-Year (FC-10-F1K1F-247-02-60)

A five-year FortiCare Premium term means one purchase covers the realistic service life of a FortiGate 1001F without a renewal conversation every twelve months. The FortiGate 1001F 5-Year FortiCare Premium Support (FC-10-F1K1F-247-02-60) license locks in 24x7x365 technical support with 1-hour response on critical issues for the full term. It is a support subscription only, tied to the 1001F by serial number and delivered electronically to any country.

What FortiCare Premium covers

• 24x7x365 global technical support with 1-hour response for critical issues, next-business-day for non-critical issues
• Standard RMA hardware replacement (Advanced Replacement) through Fortinet’s regional depot network
• Web and telephone support from Fortinet’s Technical Assistance Centers
• Firmware updates and access to Fortinet’s online support portal and tools
• Asset Management Portal visibility for the 1001F across the term
• Eligibility to add Priority RMA or Secure RMA on top of this term, if faster hardware turnaround or drive retention becomes a requirement

FortiCare support tiers compared

This SKU is FortiCare Premium, the middle of Fortinet’s three per-device support levels. The table below lines up Essential, Premium, and Elite so the step-up in either direction is easy to see:

Who needs this term

A five-year Premium term suits a 1001F that is going into a data center or campus core for the long haul, where the team wants critical-issue response settled for years rather than revisiting a renewal every winter. It also fits multi-year budget cycles: the cost is fixed up front and the appliance carries continuous 1-hour response and Advanced Replacement coverage through the entire term. Buyers already running the 1001F on Enterprise or UTP, where Premium is bundled in, do not need this SKU separately; it is meant for a 1001F that has hardware but no active support term, or one whose existing Premium coverage is about to lapse.

Activation and delivery

Fortinet issues the license electronically and ties it to the FortiGate 1001F’s serial number, so there is no physical shipment involved. Once the registration code is applied, the appliance is entitled to Premium-level support and firmware updates for the full five years. A FortiGate 1001F already in hand, or purchased alongside, is required; this SKU does not include the appliance itself.

One service vs the bundle

FortiCare Premium is already included inside the UTP and Enterprise subscription bundles for the 1001F, so if the goal is also adding IPS, anti-malware, or DLP-level FortiGuard security services, one of those bundles is usually the better buy since it folds Premium support in at a lower combined cost than stacking this license on top of a separate security subscription. This standalone FortiCare Premium SKU makes sense when the 1001F’s FortiGuard security services are already active or licensed separately and only the support term needs renewing or extending.

Buying from DataCenter360.ca

DataCenter360.ca issues genuine Fortinet subscriptions as an authorized Fortinet Select Partner, and this license reaches customers anywhere in the world through electronic delivery. Our team can verify the term you are replacing or extending against your 1001F’s current entitlement before checkout, so five years of Premium coverage starts without a coverage gap.