Fortinet FortiGate 101F FortiCare Elite, 1-Year (FC-10-F101F-284-02-12)

SKU: FC-10-F101F-284-02-12

Original price was: CAD$1,270.97.Current price is: CAD$1,024.98.

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FortiGate 101F FortiCare Elite 1-Year (FC-10-F101F-284-02-12) — Fortinet’s top support tier for FG-101F, providing 15-minute P1 escalation, Extended LTS firmware releases, and Elite monitoring portal access, delivered electronically worldwide.
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Product description

The FortiGate 101F shares the same generation hardware platform as the FG-100F but adds an onboard SSD — a common choice for distributed enterprises that need local log storage without a separate syslog server. For that deployment, FortiCare Elite provides the highest level of support Fortinet offers: 15-minute P1 escalation, Extended LTS firmware access, and the Elite monitoring portal under a single 1-year subscription.

What FortiCare Elite Covers

FC-10-F101F-284-02-12 is the standalone Elite tier subscription for the FortiGate 101F. It activates three capabilities not available in lower tiers:

  • 15-minute P1 escalation — priority 1 cases reach a senior Fortinet engineer within 15 minutes, 24 hours a day, 7 days a week.
  • Extended LTS firmware — access to Fortinet’s Long-Term Support firmware branch, which receives security and stability patches on a stable FortiOS version after the standard release reaches end-of-support.
  • Elite monitoring portal — proactive device monitoring with direct Fortinet visibility into the FG-101F’s operational state, firmware status, and open support case history.

FortiCare Tier Comparison

This product is FortiCare Elite — the top tier. The table below shows what each tier includes.

Feature Essential Premium Elite
P1 critical-issue response 4 hours 1 hour 15 minutes
Telephone & web support
Hardware RMA replacement Next business day Advanced next-day Advanced next-day
Priority RMA add-on eligibility
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Uses FortiCare Elite on the FG-101F

The FortiGate 101F is frequently deployed as a medium-branch or regional office firewall, often managing VPN concentrations, SD-WAN underlay, and segmentation for 100 to 300 users. When a unit is this embedded in daily operations, the 15-minute P1 response and LTS firmware access both carry real operational weight. Industries where this tier is common include retail chains (multi-site PCI-scoped gateways), healthcare networks (HIPAA-adjacent VPN links), and professional services firms running remote staff access through an always-on firewall.

If you already hold FortiCare Premium on the FG-101F and want to step up without a full contract replacement, the upgrade SKU (FC-10-F101F-204-02-12) handles that transition.

Activation and Delivery

After payment, DataCenter360.ca sends the Fortinet fulfillment details to your order email within one business day. Activation goes through Fortinet’s support portal (support.fortinet.com) — register the license against the FG-101F’s serial number, and the Elite tier takes effect immediately, with no configuration change or reboot needed on the appliance.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with authorization to sell and support the full Fortinet software catalog. Electronic delivery means there are no freight delays or customs complications regardless of where your FG-101F is deployed. For organizations managing multiple 101F units or planning a multi-year support agreement, contact us for consolidated pricing before checking out.

Is FortiCare Elite the same as a FortiGuard bundle?

No. FortiCare Elite is a support contract — it governs how Fortinet responds to issues, provides firmware, and monitors your device. FortiGuard bundles (UTP, ATP, Enterprise) are security subscriptions that license threat-intelligence feeds like IPS signatures, web filtering, and antivirus. The two are separate and complementary. Elite can be purchased alongside any FortiGuard bundle, or on its own if you have existing FortiGuard subscriptions.

What happens to my FortiCare coverage if my Elite subscription lapses?

If FC-10-F101F-284-02-12 is not renewed before expiry, the FG-101F drops to no active FortiCare coverage. You would need to purchase a new FortiCare contract to restore support and RMA eligibility. Fortinet’s support portal sends renewal reminders before expiry. DataCenter360.ca can provide a renewal quote in advance.

Can FortiCare Elite be applied mid-term on an existing contract?

If you hold active FortiCare Premium, the upgrade SKU (FC-10-F101F-204-02-12) converts the remaining term to Elite without needing a new standalone contract. If you have no active FortiCare, FC-10-F101F-284-02-12 starts fresh from the date of registration.

Does the 15-minute P1 SLA apply 24×7?

Yes. Fortinet’s Elite support operates continuously — there are no business-hour restrictions on the P1 escalation commitment. Critical-severity cases opened at any time receive the 15-minute escalation target regardless of time zone or day of week.

Is this license available for international delivery?

Yes. FC-10-F101F-284-02-12 is delivered electronically worldwide with no geographic restriction. DataCenter360.ca processes and fulfills orders for customers in Canada and internationally. The license key is delivered by email and registered directly in Fortinet’s global support portal.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-101F

Product Type

Product Group

End of Order Date (EOO)

2026-04-16

Last Service Extension Date (LSED)

2030-04-16

End of Support Date (EOS)

2031-04-16

Product Family

FG-10 to FG-100

MPN

FC-10-F101F-284-02-12

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