Fortinet FortiGate 101F FortiCare Premium, 1-Year (FC-10-F101F-247-02-12)

SKU: FC-10-F101F-247-02-12

Original price was: CAD$1,016.77.Current price is: CAD$819.98.

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FortiGate 101F FortiCare Premium 1-Year (FC-10-F101F-247-02-12) — phone support, one-hour P1 response, and RMA eligibility. Electronic delivery worldwide.
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Product description

The FortiGate 101F adds 480 GB of onboard SSD to the 100F chassis, giving security teams local log storage without an external syslog appliance. FortiCare Premium (FC-10-F101F-247-02-12) pairs with that hardware to deliver a one-year support subscription: phone access, one-hour P1 response, and RMA coverage so the unit stays operational when it matters most.

What FortiCare Premium covers

Fortinet structures FortiCare into three tiers. This subscription places the FortiGate 101F in the Premium tier. The table below summarizes what separates each level:

Feature Essential Premium Elite
Critical-issue (P1) response Next business day 1 hour 15 minutes
Telephone support
Hardware replacement (RMA) Next business day Next business day Next business day
Priority RMA eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

The key step up from Essential is direct telephone support and the one-hour P1 response SLA. For a firewall handling compliance logging on its onboard SSD, fast restoration of service is essential.

Who needs it

FortiGate 101F owners who cannot afford extended downtime — healthcare clinics, financial branch offices, professional services firms with local compliance obligations. The local SSD on the 101F means log data lives on the device; an RMA-ready support contract ensures that data capture stays uninterrupted.

Activation and delivery

FortiCare Premium is delivered as a registration key sent to your email, normally within the same business day your order is placed. Register the key in the Fortinet Support Portal under your 101F serial number and support begins immediately. No hardware is shipped.

FortiCare Premium vs. a bundle

This subscription provides support infrastructure only. If your FortiGate 101F also needs IPS, antivirus, web filtering, or application control, you would need a FortiGuard subscription separately. The UTP and Enterprise bundles combine FortiCare Plus with FortiGuard services into a single term, which is often more cost-effective for new deployments.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner that sells FortiCare subscriptions directly to Canadian businesses. Every license key is delivered electronically, and our team can help you match the right support tier to your deployment size and SLA requirements. Reach out if you need to confirm pricing on multi-year terms or bundled alternatives.

Is FortiCare Premium the same for the 101F as the 100F?
The support tier entitlements are identical. Both receive one-hour P1 response, telephone support, next-business-day RMA, and Priority RMA eligibility. The SKU differs because FortiCare is licensed per device serial number, which distinguishes the 100F (no SSD) from the 101F (480 GB SSD).

What is the P1 response SLA under FortiCare Premium?
Fortinet commits to initial engineer contact within one hour for Priority 1 issues (complete loss of service or critical impact). This is the main reason to choose Premium over Essential, which only offers next-business-day initial response.

Does FortiCare Premium include FortiGuard security feeds?
No. FortiCare Premium is a support and RMA subscription. FortiGuard signatures (IPS, antivirus, web filtering, application control, etc.) require a separate subscription or are covered by bundle SKUs like UTP or Enterprise.

Can I add Priority RMA to FortiCare Premium?
Yes. Priority RMA is an optional add-on that is available to FortiCare Premium subscribers. It upgrades hardware replacement to a four-hour on-site or same-day dispatch service. Purchase it as a separate add-on SKU against the same serial number.

How is the license delivered after purchase?
DataCenter360.ca emails the FortiCare registration key after order confirmation, typically the same business day. You register it at support.fortinet.com under your 101F serial number and the entitlement activates immediately — no shipping or waiting for physical media.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-101F

Product Type

Product Group

End of Order Date (EOO)

2026-04-16

Last Service Extension Date (LSED)

2030-04-16

End of Support Date (EOS)

2031-04-16

Product Family

FG-10 to FG-100

MPN

FC-10-F101F-247-02-12

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