Fortinet FortiGate 1100E Priority RMA, 1-Year (FC-10-F11HE-210-02-12)

A FortiGate 1100E at the data center edge or network perimeter carries significant traffic — when the hardware fails, the clock starts immediately. The FC-10-F11HE-210-02-12 is a 1-year Priority RMA add-on for the FortiGate 1100E that upgrades hardware replacement to next calendar day delivery. Once Fortinet confirms the exchange, a courier ships the replacement so it arrives the following calendar day, including on weekends and public holidays.

What This Service Covers

Priority RMA Next Calendar Day Delivery (service code -210-) extends the standard hardware replacement schedule included with FortiCare Premium and Elite. Key coverage points:

• Replacement unit dispatched for next calendar day arrival after exchange confirmation
• Coverage applies on weekends and public holidays, not limited to business days
• Tied to the specific FortiGate 1100E unit registered under the contract
• Requires an active FortiCare Premium or FortiCare Elite per-device support contract on the same unit
• Not available to devices running FortiCare Essential only

Who Needs This Service

The FortiGate 1100E is a high-throughput enterprise firewall built for large campus edges and data center perimeters. When deployed in a high-availability pair, the standard next-business-day RMA window still leaves a redundant partner offline for up to 72 hours over a long weekend. This service is suited to:

• Organizations running the 1100E in an HA pair where one unit failure reduces redundancy
• Enterprises with internal SLAs that cannot absorb standard next-business-day replacement timelines
• Teams already holding FortiCare Premium or Elite who need tighter hardware replacement SLAs
• Data center operators where physical hardware continuity is part of a compliance or uptime commitment

Activation and Electronic Delivery

This is a subscription license, not a physical product. After checkout at DataCenter360.ca, the license key is delivered by email within 0 to 1 business days. You register it through the Fortinet Support Portal at support.fortinet.com, associated with the FortiGate 1100E serial number. No hardware ships with this order.

FortiCare Support Levels: Where Priority RMA Fits

Fortinet offers three per-device support tiers for the FortiGate 1100E. Priority RMA add-ons like the -210- service are only available as an upgrade alongside FortiCare Premium or Elite:

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner carrying the full FortiGate 1100E service stack. Whether you need the 1-year term here, the 3-year (FC-10-F11HE-210-02-36), or the 5-year (FC-10-F11HE-210-02-60), all terms are in stock and available for immediate electronic delivery worldwide. If you need to pair this add-on with a FortiCare Premium renewal or confirm geographic RMA delivery coverage for your location, reach out before ordering and we’ll confirm the right combination for your site.