Fortinet FortiGate 1100E Managed FortiGate Service (NOC), 5-Year (FC-10-F11HE-660-02-60)

SKU: FC-10-F11HE-660-02-60

The FC-10-F11HE-660-02-60 is a 5-year Managed FortiGate Service (NOC) subscription for the FortiGate 1100E, putting Fortinet NOC engineers in charge of device setup, policy changes, and firmware management around the clock, delivered electronically worldwide.
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Product description

Running a FortiGate 1100E at enterprise scale means continuous change requests, firmware cycles, and PSIRT patches competing for your network team’s attention. FC-10-F11HE-660-02-60 transfers that operational workload to Fortinet’s own NOC team for five years: device setup, ongoing policy changes, and firmware management, 24 hours a day, seven days a week, from SOC2 Type II and ISO27001 certified facilities across North America, EMEA, and APAC.

What the Managed FortiGate Service Covers

Fortinet’s Managed FortiGate Service (MFGS) works in three operational layers:

  • Deploy: NOC engineers configure your FortiGate 1100E from scratch, setting up NGFW policies, Secure SD-WAN rules, remote-access tunnels, and LAN Edge devices (FortiAP, FortiSwitch, FortiExtender) according to Fortinet best practices.
  • Operate: Change requests are handled through an ITIL-aligned workflow with four-eyes approval, a change-schedule calendar, and full revision history. Engineers manage modifications to existing firewall rules, threat prevention settings, DNS/web/application filter policies, and other configuration objects.
  • Optimize: PSIRT vulnerability reports are tracked in the MFGS portal; CVEs rated medium or higher trigger automatic patching recommendations. Firmware upgrades are planned and executed by Fortinet engineers using risk-reducing procedures. Security Posture Assessments (optional add-on) audit the device against Fortinet’s hardening guidelines.

Real-time device monitoring is available through the dedicated MFGS portal. If the management tunnel between FortiManager Cloud and your FortiGate 1100E goes down for ten minutes or more, a proactive service request is automatically generated.

Who Needs This Service

FC-10-F11HE-660-02-60 is a natural fit for:

  • Enterprise IT teams that need 24×7 firewall coverage without dedicated night-and-weekend network staff.
  • Organizations subject to compliance requirements calling for documented, ITIL-based change management on security infrastructure.
  • Operations teams that want Fortinet specialists to own PSIRT response and firmware cycles rather than scheduling those tasks in-house during maintenance windows.
  • Managed service providers managing FortiGate 1100E units for clients who need a co-managed or fully managed operations model.

A five-year term aligns with the typical ownership cycle for a high-capacity platform like the 1100E (NP6 and CP9 accelerated, 12.5 Gbps IPS throughput, 10 Gbps SSL inspection, 2×40 GE QSFP+ uplinks) and locks in the managed service rate over that window.

Activation and Electronic Delivery

FC-10-F11HE-660-02-60 is an electronic subscription, delivered worldwide with no physical shipment. Three steps from purchase to live coverage:

  1. Purchase the subscription from DataCenter360.ca; the contract code arrives by email within one business day.
  2. Register the code in your FortiCloud account and associate it to the target FortiGate 1100E unit.
  3. Submit the onboarding request through the MFGS portal wizard; Fortinet engineers complete the initial device setup and configuration.

FortiOS 7.0.0 GA or later is required. FortiCloud integration and access to the dedicated MFGS service portal are included with the subscription.

Managed Service vs. Security Subscriptions

MFGS is an operations management contract, not a threat intelligence subscription. It works alongside FortiGuard security services rather than replacing them:

  • FortiGuard security subscriptions (Enterprise 809, UTP 950, ATP 928) deliver threat feeds, IPS signatures, URL and DNS filtering, malware prevention, application control, and sandboxing to the FortiGate engine.
  • Managed FortiGate Service puts certified engineers in charge of correctly applying, maintaining, and updating those protections on your behalf.

Organizations that need both the intelligence layer and the operations layer often pair a FortiGuard bundle with this NOC subscription. DataCenter360.ca stocks the full FortiGate 1100E license catalog, including Enterprise, UTP, and ATP bundles alongside FortiCare support and RMA options.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with stock across the full FortiGate 1100E service catalog. FC-10-F11HE-660-02-60 is an in-stock electronic license; the contract code is delivered by email the same or next business day after payment. No customs delays, no freight cost. For volume pricing, multi-device quotes, or procurement documentation, use the request-a-quote form available on any product page.

What does FC-10-F11HE-660-02-60 include?

FC-10-F11HE-660-02-60 is a 5-year Managed FortiGate Service (MFGS) subscription for the FortiGate 1100E. It provides 24×7 access to Fortinet NOC engineers for initial device setup, ongoing policy and configuration changes, PSIRT vulnerability management, and firmware upgrades. All change requests are processed through a dedicated MFGS portal with ITIL-based workflow and full revision history.

Does this subscription replace FortiCare Premium support?

No. FortiCare Premium (FC-10-F11HE-247-02-60) covers hardware RMA, firmware download access, and break-fix technical support through Fortinet’s TAC team. The Managed FortiGate Service handles ongoing operational management: change requests, policy updates, and firmware execution. The two services are complementary, and many 1100E deployments carry both so the NOC team can escalate to full TAC support when needed.

Can I combine MFGS with a FortiGuard security subscription?

Yes, and it is generally recommended. A FortiGuard subscription (Enterprise, UTP, or ATP) delivers the threat intelligence and security content that the FortiGate 1100E enforces. The Managed FortiGate Service ensures certified engineers correctly apply and maintain those protections on an ongoing basis. Pairing both closes the gap between security capability and operational execution.

Is this service available to customers outside Canada?

Yes. FC-10-F11HE-660-02-60 is an electronic subscription with no geographic restriction. The MFGS operations centers are located in Burnaby (Canada), Dallas (USA), Frankfurt (Germany), and Tokyo (Japan), providing 24×7 coverage across North America, EMEA, and APAC time zones. Registration and onboarding are completed entirely through FortiCloud and the MFGS portal.

What FortiOS version is required for Managed FortiGate Service?

The Managed FortiGate Service requires FortiOS 7.0.0 GA or later on the FortiGate 1100E. The 1100E supports FortiOS 7.x, so any unit on a current or recent firmware release is compatible. If the device is running an older release, the Fortinet NOC team can assist with the firmware upgrade as part of the onboarding process.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-1100E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-F11HE-660-02-60

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