Fortinet FortiGate 121G FortiCare Premium, 1-Year (FC-10-F121G-247-02-12)

When a new FortiGate 121G arrives without a support contract, or when an existing contract has lapsed, FC-10-F121G-247-02-12 gets the device back under full FortiCare Premium coverage for the next 12 months. The 1-year term is also common in evaluation deployments, short-term projects, and situations where procurement prefers annual renewal decisions over a multi-year commitment.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s 24×7 support tier for the FortiGate family. Under this 1-year SKU, coverage includes:

• 24×7 telephone and online technical support from certified Fortinet engineers
• 15-minute critical-incident response on P1 cases
• Next-business-day advance hardware replacement under the RMA program
• Full firmware update access, including FortiOS major releases and security patches
• Support portal access, ticketing, and online diagnostics tools

FortiCare Support Tier Comparison

This product covers the Premium tier. Here is how the three FortiCare levels compare for the FortiGate family:

Who Uses the 1-Year Term

Annual FortiCare contracts suit organizations that prefer to renew year by year and reassess coverage at each cycle. Pilot deployments, short-project timelines, and environments where hardware replacement plans are not yet set tend to start with a 1-year term. It is also the entry point for new FortiGate 121G installations where a multi-year budget commitment has not been approved yet. Once the device is stable in production, upgrading to a 3-year (FC-10-F121G-247-02-36) or 5-year (FC-10-F121G-247-02-60) term at renewal reduces administrative overhead going forward.

Activation and Delivery

FC-10-F121G-247-02-12 is a software license delivered electronically. DataCenter360.ca processes orders and sends the license key by email, typically within the same business day. Registration takes place on support.fortinet.com, where you associate the key with your FortiGate 121G’s serial number. The 1-year term starts from registration.

FortiCare Premium vs. a Bundle

This SKU adds 24×7 support and RMA coverage. It does not include FortiGuard threat detection services. If your FortiGate 121G needs IPS, web filtering, DNS security, or application control at the same time, the 1-year UTP bundle (FC-10-F121G-950-02-12) or Enterprise bundle (FC-10-F121G-809-02-12) combines FortiCare Premium with those services in a single, cost-effective SKU. The standalone FortiCare contract is best when FortiGuard subscriptions are already active under a separate purchase.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP authorized to issue Fortinet licenses for customers across Canada and worldwide. The 1-year FortiCare Premium for the FortiGate 121G is in stock and delivered electronically without delay. Every order includes a purchase record for your IT asset management system and direct access to our team for pre-sales or post-purchase questions. If you are unsure whether the 1-year or a longer term better fits your procurement cycle, we can walk through the options with you.