Fortinet FortiGate 121G FortiCare Premium, 5-Year (FC-10-F121G-247-02-60)

Five years of support on a single purchase: FC-10-F121G-247-02-60 keeps your FortiGate 121G fully covered through FortiCare Premium from day one through the end of a typical hardware lifecycle. Organizations that prefer predictable budgeting and fewer renewal cycles choose the 5-year term to lock in their support costs and eliminate the administrative overhead of annual renewals.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support contract, positioned above Essential and below Elite. Under this SKU, your FortiGate 121G receives:

• 24×7 telephone and web-based technical support from Fortinet engineers
• 15-minute response time on critical-severity cases
• Next-business-day advance hardware replacement (Fortinet ships a replacement before you return the failed unit)
• Access to all FortiOS firmware releases, security patches, and feature updates
• Full access to the Fortinet Support Portal, knowledgebase, and diagnostic tools

FortiCare Support Tier Comparison

This product covers the Premium tier. Here is how the three FortiCare levels compare for the FortiGate family:

Who Buys a 5-Year Term

The 5-year FortiCare Premium contract suits organizations with a clear hardware plan that extends through the FortiGate 121G’s useful life. Managed service providers holding multi-year client agreements, finance teams that prefer a single procurement event per device, and IT departments trying to reduce the number of annual renewal touchpoints all find the 5-year term practical. If your refresh cycle is shorter, the 3-year (FC-10-F121G-247-02-36) and 1-year (FC-10-F121G-247-02-12) options are available.

Activation and Delivery

This is a software entitlement with no physical component. DataCenter360.ca delivers the license key electronically, typically within the same business day after order confirmation. You register the key on support.fortinet.com, associate it with your FortiGate 121G serial number, and the 5-year coverage period begins immediately. The license is valid for any country worldwide.

FortiCare Premium vs. a Bundle Subscription

FC-10-F121G-247-02-60 adds support coverage only. It does not activate UTM inspection, web filtering, antivirus, or any FortiGuard threat intelligence service. If your FortiGate 121G needs both support and FortiGuard, look at the UTP bundle (FC-10-F121G-950-02-60) or the Enterprise bundle (FC-10-F121G-809-02-60), which include FortiCare Premium alongside the full FortiGuard service stack in a single subscription.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized MSSP serving customers across Canada and internationally. We carry the full range of FortiGate 121G licensing, including all three FortiCare terms and the FortiGuard bundle subscriptions. Your order is processed against Fortinet’s licensing system and delivered with a valid proof of purchase for your asset and warranty records. For questions about which coverage term fits your deployment, our pre-sales team is available before you commit.