Fortinet FortiGate 121G Next-Day Priority RMA, 1-Year (FC-10-F121G-210-02-12)

A FortiGate 121G at a branch edge is often the only firewall on-site. When it fails, the site loses internet access. How long that lasts comes down to how quickly a replacement arrives. The FC-10-F121G-210-02-12 adds a 1-Year Next Calendar Day Delivery Priority RMA to your support contract: when Fortinet issues the hardware exchange, the replacement ships the same day by courier for delivery the following calendar day.

What Next-Day Priority RMA Covers

Standard FortiCare Essential hardware replacement runs on a return-and-replace model: you ship the defective unit, Fortinet ships the replacement after receiving it. FortiCare Premium and Elite upgrade that to advanced replacement (Fortinet ships first), but dispatch timing under the base contract can still take several business days. The FC-10-F121G-210-02-12 tightens that window further: the replacement FortiGate 121G ships the next calendar day after the RMA is confirmed, by courier directly to your site. This service requires an active FortiCare Premium or Elite contract on the same unit; it is not available under FortiCare Essential.

Who Buys This Service

Next-day RMA fits sites where a two- or three-day hardware sourcing delay is a problem, but four-hour on-site delivery is not required. A FortiGate 121G at a single-location business, a regional office with IT staff on-site, or a managed services deployment where a technician can install the replacement without engineer support are good candidates. If your site has no local IT and needs someone to rack and configure the device, the -212- (4-Hour On-Site) SKU covers that scenario instead.

Activation and Delivery

FC-10-F121G-210-02-12 is delivered as a license key via e-delivery, typically within one business day of your order through DataCenter360.ca. Register the key in the Fortinet Support Portal by applying it to your FortiGate 121G serial number. Coverage is active from registration. Pairing this with a matching 1-year FortiCare Premium contract keeps both entitlements on the same renewal date.

FortiCare Support Tiers and RMA Eligibility

Next Calendar Day Delivery Priority RMA is available only under FortiCare Premium or Elite. The table below shows the base hardware replacement and support differences across FortiCare tiers.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. When you order FC-10-F121G-210-02-12, you receive a genuine Fortinet-issued license key with full partner support if you have questions on registration or on pairing this add-on with your FortiCare contract. If you are building a support stack for a new FortiGate 121G deployment and are deciding between next-day and 4-hour RMA options, reach out before purchasing and we can help map the right tier to your site requirements.