Fortinet FortiGate 1801F Next Calendar Day Priority RMA, 1-Year (FC-10-F18F1-210-02-12)

SKU: FC-10-F18F1-210-02-12

Original price was: CAD$4,242.51.Current price is: CAD$3,458.56.

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FC-10-F18F1-210-02-12 upgrades the FortiGate 1801F’s base RMA to Next Calendar Day courier replacement for 1 year, requiring an active FortiCare Premium or FortiCare Elite contract, delivered electronically worldwide.
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Product description

A FortiGate 1801F running on FortiCare Premium or Elite already gets a next-business-day replacement when hardware fails, but that promise goes quiet the moment a unit dies on a Saturday or a stat holiday. FC-10-F18F1-210-02-12 closes that window for one year: Fortinet ships a courier replacement the calendar day after a confirmed exchange, seven days a week, holidays included.

What this service covers

This SKU is the entry tier of Fortinet’s Priority RMA (PRMA) program for the FortiGate 1801F. Once an exchange is confirmed, a replacement chassis is dispatched by courier to arrive the following calendar day, not the following business day, so weekend and holiday failures no longer sit idle until Monday. It layers on top of the base RMA that already comes with a FortiCare Premium or Elite contract, and the entitlement is tied to the FortiGate 1801F’s serial number for a 1-year term.

Who needs it

Next Calendar Day RMA suits teams running a FortiGate 1801F at a site without spare hardware sitting on a shelf: branch offices, regional colocation, retail and hospitality locations that can’t wait through a long weekend. It sits at the entry point of Priority RMA, above the FortiCare-included next-business-day baseline, below the four-hour and on-site engineer tiers for environments that can tolerate roughly a day of downtime instead of needing a same-day fix.

FortiCare and RMA response levels

Priority RMA add-ons, this Next Calendar Day tier included, only attach to an active FortiCare Premium or FortiCare Elite contract; FortiCare Essential accounts are not eligible. The table below summarizes what each FortiCare tier covers before a Priority RMA add-on is layered on top.

Included Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Activation & delivery

Nothing ships in a box for this order. DataCenter360.ca emails the activation contract number after checkout, the customer or their reseller registers it against the FortiGate 1801F’s serial number in Fortinet’s support portal, and the Next Calendar Day entitlement is live for the next RMA claim. Activation is electronic and usually finishes the same day the order goes through.

Next Calendar Day vs. the faster RMA tiers

The FortiGate 1801F has four Priority RMA levels to choose from: this Next Calendar Day courier tier, a four-hour courier option, a four-hour courier paired with a Fortinet-dispatched on-site engineer, and Secure RMA for sites that can’t let failed hardware leave the building at all. Next Calendar Day is the budget-conscious pick, worth choosing when a next-day arrival is fast enough and the four-hour tiers aren’t justified by the risk.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and issues this RMA upgrade to any organization running a FortiGate 1801F, wherever they’re located; the license is delivered electronically, so shipping borders don’t apply the way they would for hardware. Ask about pairing this with the underlying FortiCare Premium or Elite contract, or about the longer 3- and 5-year terms, before placing the order.

Does this RMA service ship physical hardware?

No. FC-10-F18F1-210-02-12 is a subscription license that upgrades the FortiGate 1801F’s existing RMA entitlement to Next Calendar Day courier delivery. It activates against the unit’s serial number and is delivered electronically, worldwide, typically the same day it’s purchased.

Do I need an existing FortiCare contract to add this?

Yes. Priority RMA add-ons, including this Next Calendar Day tier, require an active FortiCare Premium or FortiCare Elite contract on the FortiGate 1801F; FortiCare Essential does not qualify. DataCenter360.ca can quote the FortiCare contract alongside this add-on if it isn’t already in place.

How is this different from the four-hour RMA tiers?

This SKU guarantees a replacement arrives the calendar day after a confirmed exchange. The four-hour tiers cut that window to roughly four hours, with an on-site-engineer variant for sites that also need a technician to perform the physical swap. Next Calendar Day is the lower-cost option for environments that don’t need same-day turnaround.

Does Next Calendar Day coverage include weekends and holidays?

Yes. Priority RMA tiers, including this one, ship on weekends and holidays, subject to courier availability in the destination country. Availability can vary by region, so confirm local coverage with DataCenter360.ca before relying on it for a specific site.

What happens when the 1-year term expires?

Coverage reverts to whatever base RMA level the FortiGate 1801F’s FortiCare contract provides once the term lapses. Renew before expiry, or move up to a 3- or 5-year term, to avoid a gap in Priority RMA coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-1801F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-F18F1-210-02-12

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