Fortinet FortiGate 200F 4-Hour Hardware Delivery RMA, 5-Year (FC-10-F200F-211-02-60)

SKU: FC-10-F200F-211-02-60

Original price was: CAD$5,697.74.Current price is: CAD$4,546.07.

Save:20%You save CAD$806.85
The FC-10-F200F-211-02-60 adds 5 years of 4-Hour Hardware Delivery RMA to your FortiGate 200F — a courier delivers the replacement appliance within 4 hours of case confirmation, covering weekends and holidays.
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Product description

Organizations with competent on-site IT staff don’t always need a Fortinet engineer to install a replacement firewall — they need the hardware fast. The FC-10-F200F-211-02-60 covers that: a 5-year subscription that dispatches a replacement FortiGate 200F to your location within 4 hours of a confirmed hardware fault, letting your team handle the installation on their schedule once the unit arrives.

What 4-Hour Hardware Delivery RMA Covers

The FC-10-F200F-211-02-60 is a 5-year Priority RMA add-on for the FortiGate 200F, layered on top of FortiCare Premium or Elite. When a hardware failure is confirmed, Fortinet dispatches a replacement unit by courier with a 4-hour delivery target. No on-site engineer is included; the courier drops off the hardware and your team completes the swap. Coverage applies 24×7, including weekends and public holidays. The failed device is returned to Fortinet after the replacement is received.

FortiCare Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Hardware-Only vs. Hardware + Onsite

The 4-Hour Hardware Delivery RMA (this subscription) and the 4-Hour Hardware + Onsite RMA (FC-10-F200F-212-02-60) share the same 4-hour delivery target. The difference is the on-site engineer: the -212- tier sends a certified engineer alongside the hardware; the -211- tier does not. If your team can rack and cable a FortiGate replacement unit without assistance, the -211- tier delivers the same hardware speed at a lower subscription cost. If your site lacks qualified staff during off-hours or on weekends, the -212- tier removes that dependency.

Who Uses 4-Hour Hardware Delivery RMA

This tier is common in deployments where downtime tolerance is low but local technical expertise is available:

  • Data centers and server rooms with resident engineers or on-call staff
  • Organizations with a managed services provider already covering the site
  • IT teams running HA pairs where the standby is handling traffic and the failed unit needs quick physical replacement to restore redundancy
  • Sites where access restrictions make it faster for your own staff to perform the swap than to coordinate a Fortinet engineer visit

Activation and Delivery

No hardware ships at purchase. The FC-10-F200F-211-02-60 is a license subscription delivered electronically by DataCenter360.ca, typically within one business day. It attaches to the FortiGate 200F serial number in the Fortinet Support Portal. The 5-year entitlement starts on the activation date. An active FortiCare Premium or Elite contract must be on the same device — Essential-tier customers are not eligible for Priority RMA add-ons.

Buying from DataCenter360.ca

DataCenter360.ca carries Priority RMA add-ons for the FortiGate 200F in 1-year, 3-year, and 5-year terms. A 5-year subscription covers the full mid-range lifecycle of the 200F without annual renewal activity, and pricing is settled once rather than renegotiated each year. E-delivery to any country; entitlement confirmed in Fortinet Support Portal within one business day. Reach out before ordering to confirm 4-hour courier delivery availability at your specific site location.

Frequently Asked Questions

Is 4-Hour Hardware Delivery RMA faster than the standard advance replacement included with FortiCare Premium?

Yes. FortiCare Premium and Elite include next-business-day advance replacement — Fortinet ships the unit the next business day, which excludes weekends and holidays. The 4-Hour Hardware Delivery add-on cuts the window to 4 hours and applies 24×7, including weekends and holidays. For sites where failures outside business hours are just as impactful as weekday failures, the difference is significant.

Can I add an on-site engineer option later if my staffing situation changes?

The engineer component requires the 4-Hour Hardware + Onsite RMA tier (FC-10-F200F-212-02-60), which is a separate subscription. If your needs change mid-term, DataCenter360.ca can assist with upgrading coverage at renewal. For deployments where on-site assistance is sometimes needed but not consistently, it may make sense to assess annually and select the appropriate tier each year.

Do I need to return the failed FortiGate 200F after receiving the replacement?

Yes. Standard Priority RMA requires the failed unit to be returned to Fortinet after you receive the replacement. If your organization cannot return the device for data security reasons, the Secure RMA add-on (FC-10-F200F-301-02-60) is the appropriate service — it allows on-site destruction rather than return.

Does the 5-year subscription need to align with my FortiCare Premium renewal date?

They don’t need to align exactly, but it is practical to co-term them so both expire around the same time. DataCenter360.ca can assist with calculating the right start date and term length to align renewals across your FortiCare and Priority RMA subscriptions for the FortiGate 200F.

Does one subscription cover a FortiGate 200F HA pair?

No. Priority RMA subscriptions are per device. Each physical FortiGate 200F unit in the HA pair requires its own FortiCare Premium or Elite contract and its own Priority RMA add-on. If one unit in the cluster fails, only that unit’s subscription is used to request the replacement.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200F

Product Type

Product Group

End of Order Date (EOO)

2026-03-01

Last Service Extension Date (LSED)

2030-03-01

End of Support Date (EOS)

2031-03-01

Product Family

FG-200 to FG-900

MPN

FC-10-F200F-211-02-60

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