Fortinet FortiGate 201E FortiCare Premium Support, 1-Year (FC-10-00208-247-02-12)

The FortiGate 201E is the 1U rack-mount member of the FortiGate 200E series, sharing the same security processing but with a denser port layout suited for server rooms and network closets. When the original support term ends, the FortiGate 201E 1-Year FortiCare Premium (FC-10-00208-247-02-12) keeps the unit on an active TAC contract: 24×7 telephone support, four-hour critical issue response, and next-business-day hardware replacement for twelve months.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support contract. It upgrades on-hours Essential coverage to continuous 24×7 telephone access, cuts the critical-issue response window from next-business-day to four hours, and provides next-business-day hardware replacement. Firmware access and the FortiCare portal are included at all tiers.

This product provides FortiCare Premium tier coverage. The comparison below shows what changes between the three available FortiCare service levels:

Who Needs This

The FortiGate 201E suits wiring closets, colocation racks, and small data centers where a 1U firewall handles the perimeter or site-to-site VPN for a medium business or enterprise branch. Because the appliance typically sits at the network edge in a production rack, outage recovery speed matters. FortiCare Premium’s four-hour critical response SLA and 24×7 phone access are often required by operations teams at this scale, and the next-business-day hardware replacement covers the scenario where an appliance must be physically swapped.

Activation and Delivery

FC-10-00208-247-02-12 is an electronic license. After payment, DataCenter360.ca delivers the activation key within 0–1 business days. Register at support.fortinet.com and link the key to the FortiGate 201E serial number. The unit’s support contract end date updates immediately. No hardware ships.

FortiCare Premium vs. a Bundle

This license reinstates TAC coverage only. FortiGuard security services (IPS, antivirus, web filtering, application control) are not included and require their own active subscriptions. If both FortiCare and FortiGuard are expiring together, the 1-year UTP bundle (FC-10-00208-950-02-12) or Enterprise bundle (FC-10-00208-809-02-12) covers everything in one transaction. Standalone FortiCare Premium is the right call when only the support contract has lapsed and FortiGuard services are still current.

Buying from DataCenter360.ca

DataCenter360.ca carries the full FortiGate 200E and 201E service catalog as an authorized Fortinet Select Partner. One quick note: the 200E and 201E share the same security processing, but use different license model codes (FC-10-00207 for the 200E, FC-10-00208 for the 201E), so it is worth confirming the model on your appliance’s front panel or FortiOS dashboard before ordering. Licenses fulfill electronically after checkout.