Fortinet FortiGate 2201E Secure RMA Service, 1-Year (FC-10-F22E1-301-02-12)

A one-year Secure RMA subscription buys a FortiGate 2201E owner the simplest version of a hard requirement: when the appliance fails, the defective unit never has to leave the building. For sites where hardware residency is non-negotiable, that single term is the whole pitch.

What it covers

Secure RMA is an add-on to the standard FortiCare RMA process. Because the FortiGate 2201E stores configuration state and key material on non-removable solid-state media, a normal RMA that ships the failed box back to Fortinet for inspection can expose that data outside the customer’s control. Secure RMA changes the flow: Fortinet ships a replacement unit and the defective FortiGate 2201E stays on-site with the customer instead of being returned. This SKU locks that entitlement in for one year on a single FC-10-F22E1 (2201E) appliance.

Who needs it

This term suits a FortiGate 2201E deployment that needs the Secure RMA entitlement in place now but is not ready to commit to a multi-year contract, for example a unit nearing a broader support renewal, a project with a defined one-year budget cycle, or a first purchase of the service while evaluating whether to extend it long-term. Banks, defense and government networks, healthcare systems under data-residency rules, and any site with a chain-of-custody policy are the typical buyers regardless of term length.

FortiCare RMA and Priority RMA levels

Secure RMA rides on top of whatever FortiCare RMA entitlement the device already carries. The table below breaks down how RMA handling differs by FortiCare tier on the FortiGate 2201E.

A FortiGate 2201E covered only by Essential-tier support gets return-and-replace RMA with no Priority RMA eligibility, so Secure RMA pairs best with a Premium or Elite FortiCare contract already active on the device.

Activation & delivery

This is an electronic license. After checkout, DataCenter360.ca registers the entitlement against the FortiGate 2201E’s serial number in the Fortinet support portal, typically the same business day. Nothing physical ships for the license itself, and because activation ties to the device serial rather than a shipping address, this subscription sells and delivers worldwide, not just Canada.

One service among several for this model

The FortiGate 2201E also lists Next Calendar Day, 4-Hour Courier, and 4-Hour Courier with On-Site Engineer Priority RMA options, plus FortiCare Premium and Elite support tiers, each sold as its own SKU. Secure RMA solves data custody; it does nothing to speed up replacement shipping on its own. Pair it with a Priority RMA subscription if faster turnaround matters as much as keeping the hardware in-house.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and can register this 1-year Secure RMA entitlement against the FortiGate 2201E’s serial number, usually confirming the same business day. If a 3-year or 5-year term ends up making more sense once you factor in the device’s support renewal date, ask before ordering and we will walk through the options.