Fortinet FortiGate 2600F FortiCare Premium Support, 5-Year (FC-10-F26HF-247-02-60)

A FortiGate 2600F running production traffic needs a support contract that matches the stakes: this SKU (FC-10-F26HF-247-02-60) puts the appliance on FortiCare Premium for five years, Fortinet’s mid-tier per-device plan built around a 1-hour response window for critical issues instead of Essential’s next-business-day queue. It is a license only, no hardware included, purchased separately from the FortiGate 2600F unit itself.

What FortiCare Premium Covers on the FortiGate 2600F

FortiCare Premium registers the FortiGate 2600F’s serial number with Fortinet’s global technical assistance network for the full five-year term. Coverage includes 24x7x365 web and telephone support, a 1-hour response commitment on critical issues, next-business-day response on non-critical tickets, firmware updates, access to the Asset Management Portal, and standard RMA with advanced hardware replacement. The device also becomes eligible for the optional Priority RMA add-on if the deployment needs a faster physical swap SLA.

FortiCare Service Tiers

This product is the Premium tier. The table below summarizes how it compares to Essential and Elite across the features that matter for a device running in production.

Who Needs This

The FortiGate 2600F is a high-throughput data center and campus-core firewall, so most organizations running one already treat downtime as a real cost. Premium fits IT teams that want a firm 1-hour critical-issue SLA and phone access to Fortinet engineers but don’t need Elite’s 15-minute window or the Elite monitoring portal. It’s the common choice for production edge and data center deployments where next-business-day (Essential) isn’t fast enough, but a dedicated Elite-level response isn’t a requirement either.

Activation & Delivery

FC-10-F26HF-247-02-60 is delivered electronically: after checkout you receive an activation code (or FortiCloud registration instructions) by email, tied to the FortiGate 2600F’s serial number. There’s nothing to ship. Because delivery is electronic, this license is available to buyers anywhere in the world, not just Canada — only FortiGate 2600F hardware itself ships Canada-only.

Buying from DataCenter360.ca

DataCenter360.ca processes FortiCare renewals and initial activations as a Fortinet Select Partner, so the license ties to your FortiGate 2600F’s serial number the same way it would through any authorized channel. Checkout is electronic and typically same-day, which matters when a support gap on a core firewall is the thing you’re trying to avoid. If you’re not sure whether Premium or Elite is the right call for this device, our team can walk through the SLA difference before you order.