Original price was: CAD$122,772.76.CAD$97,957.00Current price is: CAD$97,957.00.
The FortiGate 2601F anchors firewall infrastructure for large enterprises and data centers where a hardware outage triggers service disruptions across tens of thousands of concurrent sessions. FC-10-F26F1-212-02-60 is the 5-year Priority RMA subscription that adds 4-hour courier delivery plus an on-site engineer to your existing FortiCare Premium or Elite contract, so a replacement appliance is physically installed at your rack within hours of a confirmed fault.
When a hardware fault is confirmed on your FortiGate 2601F, Fortinet dispatches two resources simultaneously: a courier carrying a replacement appliance and a certified Fortinet field engineer. The engineer arrives separately, racks and cables the new unit, and departs with the defective device if requested. The 4-hour SLA applies on weekends and public holidays, not only during standard business hours.
The 4-hour onsite engineer tier is built for environments where a firewall replacement cannot wait for an internal team to schedule a rack visit. Co-location operators maintaining customer SLAs, financial institutions with strict uptime commitments, and data center teams without Fortinet-trained staff available around the clock are the primary buyers. When the FortiGate 2601F is the choke point for all north-south traffic, next-day RMA already represents unacceptable risk.
This Priority RMA add-on is available only to FortiGate 2601F units under FortiCare Premium or FortiCare Elite. Essential contracts are not eligible. The table below shows how support levels compare across key dimensions:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
FC-10-F26F1-212-02-60 is an electronic subscription. DataCenter360.ca delivers your registration key within 0 to 1 business days. You register the service through the Fortinet Support Portal (support.fortinet.com) by attaching the contract to your FortiGate 2601F serial number. The Priority RMA entitlement becomes active immediately upon registration, and electronic delivery is available to any country.
This subscription covers a continuous 5-year period from the activation date. Renewing before expiry keeps the SLA uninterrupted. If a shorter commitment fits your planning cycle, the same 4-Hour Hardware and Onsite Engineer RMA is also available in 1-year (FC-10-F26F1-212-02-12) and 3-year (FC-10-F26F1-212-02-36) terms.
DataCenter360.ca is an authorized Fortinet Select Partner with direct access to Fortinet support and contract registration channels. High-availability RMA subscriptions at the 2601F tier typically pair with multi-year infrastructure commitments, and the team can assist with volume pricing or multi-device contract consolidation. Orders are processed electronically and confirmed within one business day. Use the Request a Quote form for fleet pricing or reach out directly.
No. FC-10-F26F1-212-02-60 is an add-on that extends hardware replacement speed. It requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 2601F serial number. Without a qualifying base contract, the Priority RMA cannot be activated.
Once a hardware fault is confirmed, Fortinet dispatches a courier with a replacement FortiGate 2601F appliance to your site within 4 hours. A certified Fortinet field engineer is also dispatched separately to rack and cable the replacement and retrieve the defective unit. The SLA applies on weekends and public holidays, not just standard business days.
Yes. The electronic subscription is sold and delivered worldwide through DataCenter360.ca. Physical RMA dispatch (courier and engineer) is subject to regional availability in your country. Confirm service availability in your location through Fortinet’s support page or contact DataCenter360.ca before purchasing if you are outside a major metropolitan area.
Priority RMA entitlements are only active during the registered contract period. Once the 5-year term lapses, the device reverts to the base FortiCare support tier. Renewing 30 to 60 days before the expiry date avoids any gap in coverage and maintains SLA continuity.
For a device like the FortiGate 2601F, which is typically deployed as long-term core infrastructure, a 5-year commitment eliminates annual renewal overhead and locks in the contract rate. Compare with the 1-year (FC-10-F26F1-212-02-12) and 3-year (FC-10-F26F1-212-02-36) options based on your capital expenditure cycle and budget planning horizon.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2601F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F26F1-212-02-60 |
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